Trust & Safety Content Analyst

fox com; Los Angeles (CA); Hybrid; USD 75,000 - 102,000; Full time

Job summary

An established industry player is seeking a Trust and Safety Investigator to protect brand integrity across its platforms. This role is pivotal in maintaining a safe and respectful environment for users by reviewing content, conducting investigations, and enforcing policies. You'll collaborate with various teams to identify trends and improve safety measures, ensuring that community standards are upheld. If you are passionate about creating a positive online experience and possess strong analytical and communication skills, this is a fantastic opportunity to make a significant impact in a dynamic and fast-paced environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Qualifications

• Bachelor’s degree in Criminal Justice or related field required.
• Experience in content moderation or investigations preferred.

Responsibilities

• Review user-generated content for compliance with community guidelines.
• Conduct investigations into flagged content and user activities.
• Collaborate with cross-functional teams to enhance platform safety.

Skills

Analytical Skills

Problem-Solving Skills

Communication Skills

Attention to Detail

Ethical Judgment

Education

Bachelor’s degree in Criminal Justice

Equivalent professional experience

Job description

OVERVIEW OF THE COMPANY

Fox Corporation: Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.

JOB DESCRIPTION

ABOUT THE ROLE

The Investigation Specialist plays a vital role in protecting the brand integrity of Fox's sites and apps that engage directly with users.

We strive to:

• Implement industry-leading trust and safety measures to safeguard our user communities.
• Develop innovative strategies to enhance community well-being.
• Foster deeper engagement within user communities and promote exploration of FOX's diverse content offerings.

You will work closely with internal and external partners to drive Trust & Safety priorities, including developing and communicating FOX content policy stances on a variety of topics, and establishing a cohesive content moderation schema across FOX businesses. You will be able to pose relevant questions, and answer them by collecting, analyzing and interpreting content.

A SNAPSHOT OF YOUR RESPONSIBILITIES

As a Trust and Safety Investigator, you will play a vital role in maintaining the integrity and security of Fox's platforms. Your responsibilities will include reviewing user-generated content and conducting thorough investigations into potential violations of our community guidelines and policies. By working closely with cross-functional teams, you will contribute to creating a safe, respectful, and inclusive environment for all users.

• Content Monitoring: Regularly review user-generated content on Fox platforms—including text, images, videos, and other media—to ensure adherence to community guidelines and policies.
• Investigations: Conduct thorough investigations into flagged content, user activities, and potential policy violations, gathering and analyzing evidence to inform decisions.
• Policy Enforcement: Apply company policies consistently and fairly to determine appropriate actions, such as content removal, user warnings, or account suspensions.
• Documentation and Reporting: Record investigation outcomes and actions taken, prepare comprehensive reports for internal stakeholders, and maintain detailed records of all cases.
• Collaboration: Partner with cross-functional teams—including Legal, Customer Support, and Product—to resolve complex cases and enhance platform safety.
• Trend Identification: Monitor and analyze emerging trends in user behavior to proactively identify potential risks and recommend policy improvements.

WHAT YOU WILL NEED

• Bachelor’s degree in Criminal Justice, a related field, or equivalent professional experience.
• Demonstrated experience in content moderation, investigations, or a similar role.
• Strong analytical and problem-solving skills with a keen attention to detail.
• Exceptional written and verbal communication abilities.
• Capability to handle sensitive and potentially distressing content with professionalism and discretion.
• Proven ability to maintain objectivity when managing sensitive or impactful content.
• Adept at working independently and collaboratively in a dynamic, fast-paced environment.
• Strong ethical judgment and a commitment to upholding community standards.

NICE TO HAVE, BUT NOT A DEAL BREAKER

• Experience in digital forensics or online investigations.
• Understanding of legal and regulatory frameworks related to online content.
• Proven ability to manage and evaluate diverse content types across various mediums.
• Familiarity with social media platforms and the dynamics of online communities.

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Learn more about Fox Tech at https://tech.fox.com

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $75,000.00-102,000.00 annually for high cost labour markets such as but not limited to New York City and Los Angeles, $62,500.00-85,000.00 annually for all other US locations. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.

View more detail about FOX Benefits.