Trust & Privacy TPM: Drive Compliance & Incident Response

Amazon; Arlington (VA); On-site; USD 127,100 - 172,000; Full time

Benefits offered by this job

Health insurance

RSUs and benefits

Paid time off

Job summary

Amazon in Arlington, VA seeks a Trust and Privacy Technical Program Manager to drive trust, privacy and accessibility across 30+ devices and services. You will manage escalated technical events, coordinate cross‑functional responses, and develop SOPs and training materials.

The role emphasizes data‑driven oversight with SQL and Python and requires experience in program management, software development, and cross‑functional collaboration. The compensation includes RSUs and comprehensive benefits.

Qualifications

• 3+ years of technical product or program management experience.
• 2+ years of software development experience.
• 3+ years of project management incl. scope, schedule, budget, quality, risk.
• Experience managing programs across cross‑functional teams.
• Experience building and evaluating system-level technical design.

Responsibilities

• Manage escalated technical events and write detailed reports for leadership.
• Execute trust and privacy compliance campaigns with technical requirements and SLAs.
• Monitor dashboards and perform trend analysis using SQL, Python and visualization tools.
• Respond to high-severity incidents and coordinate cross-functional response efforts.
• Conduct controls testing to ensuring policy, standards, and regulatory compliance.
• Validate remediations and verify corrective actions via testing.
• Create SOPs, runbooks and training materials for operational processes.
• Identify opportunities to automate processes via scripting and tooling.
• Partner with engineering to define privacy automation tool requirements.
• Track assessment, validation and remediation actions with timely execution.
• Understand architectures and data flows to assess privacy and trust risks.
• Communicate remediation plans and status to technical and non-technical stakeholders.
• Support deep-dive analyses and data requests related to privacy and trust incidents.

Skills

Program management

Software development

Cross-functional coordination

System-level design

Incident response

Education

Bachelor’s degree in engineering or computer science

Bachelor’s degree in psychology (preferred)

Job description

Amazon in Arlington, VA seeks a Trust and Privacy Technical Program Manager to drive trust, privacy and accessibility across 30+ devices and services. You will manage escalated technical events, coordinate cross‑functional responses, and develop SOPs and training materials.

The role emphasizes data‑driven oversight with SQL and Python and requires experience in program management, software development, and cross‑functional collaboration. The compensation includes RSUs and comprehensive benefits.