Trucking Dispatcher

Air Comfort, Inc; Columbus (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life/401K after

PTO available

Paid weekly

Job summary

Midwest Express Co. in Columbus, OH, is seeking a Local AM Dispatcher to coordinate daily transportation activities, support drivers, and deliver excellent customer service.

The role is full-time, Monday through Friday with a 0600 start time. Benefits include medical/dental/vision/life and 401K after 90 days, with PTO available and weekly pay.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of experience in transportation or freight dispatch preferred.
• Experience in transportation management preferred.
• Proficiency with Microsoft Office applications.
• Strong attention to detail and follow-up skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent organizational skills and dependability.
• Professional and pleasant phone presence.
• Strong customer service skills preferred.

Responsibilities

• Dispatch drivers for local PUD's.
• Coordinate Less-Than-Truckload (LTL) linehaul operations.
• Communicate with warehouse team to ensure smooth logistics.
• Handle customer service phone calls and respond to inquiries via email.
• Process shipment paperwork and perform data entry.
• Maintain follow-up on all dispatch and customer service activities.

Skills

Customer service

Communication

Organization

Teamwork

Attention to detail

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Midwest Express Co., established in 1983, is a trusted leader in expedited freight transportation and warehouse distribution services. With a strong reputation for reliability and efficiency, Midwest Express serves a broad network across the Midwest and beyond, ensuring timely deliveries and seamless logistics solutions. The Local AM Dispatcher role in Columbus, OH, is a key part of our operations team, responsible for coordinating daily transportation activities, supporting drivers, and delivering excellent customer service. This position offers the opportunity to work in a collaborative environment where attention to detail and strong organizational skills are valued. JOB DETAILS: FULL TIME, MON - FRI, 0600 START TIME, PAID WEEKLY. MEDICAL/DENTAL/VISION/LIFE/401K AFTER 90 DAYS. PTO AVAILABLE

Responsibilities

• Dispatch drivers for local PUD's
• Coordinate Less-Than-Truckload (LTL) linehaul operations
• Communicate and coordinate with the warehouse team to ensure smooth logistics
• Handle customer service phone calls and respond to customer inquiries via email
• Process shipment paperwork and perform accurate data entry
• Maintain thorough follow-up on all dispatch and customer service activities

Qualifications

• High school diploma or equivalent required
• At least 1 year of experience in transportation or freight dispatch preferred
• Experience in transportation management preferred
• Proficiency with Microsoft Office applications
• Strong attention to detail and follow-up skills
• Ability to work both independently and as part of a team in a fast-paced, multi-tasking environment
• Excellent organizational skills and dependability
• Professional and pleasant phone presence
• Strong customer service skills preferred
• Consistent attendance and punctuality
• Ability to work under pressure while maintaining a positive attitude

Compensation

Salary is negotiable and based on industry experience.