Truck Service Team Leader — Grow, Lead, Train

TravelCenters of America; San Antonio (TX); Presencial; USD 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages and annual bonus

Medical, dental, vision and life

401(k) with company match

Paid vacation and holidays

Discounts on technology, travel, food,

Growth and advancement with company‑s­

Relocation Assistance (relocation not)

Descripción de la vacante

TravelCenters of America is seeking an Assistant General Manager for our Truck Service division. You will support the General Manager in leading the marketing and operations of the Truck Service department, guiding technicians in troubleshooting, diagnosing, and repairing heavy duty trucks and trailers.

You'll recruit and develop a high-performing team, ensure safety and quality standards, and drive financial performance through people, product, and service processes, with opportunities for

Formación

• Lead and inspire the Truck Service team while meeting performance standards.
• Coach and manage staff according to company policy and feedback.
• Recruit, hire, train and retain top-quality team members.
• Oversee troubleshooting, diagnosing and repair of heavy duty trucks and trailers.
• Ensure safety standards and vendor relationship guidelines are followed.
• Drive revenue and profit through effective people, product and process management.

Responsabilidades

• Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the Truck Service department.
• Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy
• Recruit, hire, train and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements
• Assist in leading technicians through troubleshooting, diagnosing, and repairing heavy duty trucks and trailers in a professional and accommodating manner
• Conduct visual inspections to ensure that all products and services are available
• Help achieve financial objectives through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
• Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships

Conocimientos

Leadership

Team management

Recruiting

Training

Coaching

Communication

Operations

Safety

Financial acumen

Educación

High School Diploma or GED

Associate's or Bachelor's degree preferred

Descripción del empleo

TravelCenters of America is seeking an Assistant General Manager for our Truck Service division. You will support the General Manager in leading the marketing and operations of the Truck Service department, guiding technicians in troubleshooting, diagnosing, and repairing heavy duty trucks and trailers.

You'll recruit and develop a high-performing team, ensure safety and quality standards, and drive financial performance through people, product, and service processes, with opportunities for