Truck Service Operations Lead

TravelCenters of America; DeForest (WI); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive wages

Annual bonus opportunity

Medical, dental, vision and life 보험

401(k) with company match

Paid vacation and holidays

Discounts on technology, travel, food,

Growth opportunities with company paid

Relocation Assistance (relocation not

Job summary

TravelCenters of America is seeking a Truck Service Assistant General Manager to support the General Manager in leading marketing and operations for the Truck Service department. You will guide technicians through troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers while maintaining a customer-focused environment.

The role emphasizes coaching, hiring and developing a high-performing team, enforcing safety standards, and driving revenue and service excellence across our 280+

Qualifications

• High School Diploma or GED required; Associate's or Bachelor's degree preferred.
• Supervisory experience in convenience store, truck service, travel center, or related business activity preferred.
• Knowledge and understanding of the Truck Service business preferred.
• Excellent verbal and written communication skills.
• Ability to work flexible hours including nights, weekends and some holidays.
• A valid driver's license

Responsibilities

• Be a leader and inspire your team to meet and exceed company performance standards.
• Develop a trusting atmosphere that is conducive to feedback from team members and guests; coach and performance manage staff.
• Recruit, hire, train and retain high-quality team members according to company guidelines and create a culture of respect and recognition.
• Assist in leading technicians through troubleshooting, diagnosing, and repairing heavy duty trucks and trailers.
• Conduct visual inspections to ensure products and services are available.
• Help achieve financial objectives through effective management of people, product, service and facility processes, including revenue and profit focus.
• Adhere to safety standards and follow vendor relationship guidelines.

Skills

Leadership

Communication skills

Flexibility

Valid driver's license

Supervisory experience

Education

High School Diploma or GED

Associate's degree preferred

Bachelor's degree preferred

Job description

TravelCenters of America is seeking a Truck Service Assistant General Manager to support the General Manager in leading marketing and operations for the Truck Service department. You will guide technicians through troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers while maintaining a customer-focused environment.

The role emphasizes coaching, hiring and developing a high-performing team, enforcing safety standards, and driving revenue and service excellence across our 280+