Truck Service Advisor — Fast-Paced Parts & Service

TravelCenters of America; Foristell (MO); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, vision and life ins.

401(k) with company match

Paid vacation and holidays

Tuition reimbursement

On-site meal discounts

Discounts on technology, travel, fuel

Growth and advancement with training

Job summary

TravelCenters of America is seeking a Truck Service Advisor to provide first-rate service, write work orders, and handle OTC transactions. You will upsell services, coordinate parts, and prepare quotes for customers at TA Truck Service locations.

Ideal candidates have cashier experience, strong communication, and a professional appearance. Flexibility to work nights, weekends, and holidays is required in varying conditions.

Qualifications

• High School Diploma or GED
• Good verbal and written communication skills
• Previous cashier and customer service experience; experience in repair or parts shop preferred
• Presents self in a professional manner to customers, management, and coworkers.
• Strong suggestive selling skills
• Basic computer skills
• Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
• A valid driver’s license

Responsibilities

• Write, detail, and process Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
• Source parts from outside vendors and coordinate delivery
• Prepare end of shift drop and shift report; Understand various payment types
• Ensure the cleanliness of service counters, showroom, and customer restrooms
• Maintain the safety of both our customers and team members

Skills

Cash handling

Customer service

Written verbal communication

Basic computer skills

Team player

Flexible hours

Education

High School Diploma or GED

Job description

TravelCenters of America is seeking a Truck Service Advisor to provide first-rate service, write work orders, and handle OTC transactions. You will upsell services, coordinate parts, and prepare quotes for customers at TA Truck Service locations.

Ideal candidates have cashier experience, strong communication, and a professional appearance. Flexibility to work nights, weekends, and holidays is required in varying conditions.