Truck Service Advisor - Customer Care & Scheduling

Neely Coble Company; Nashville (TN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Dental, Medical and Vision Coverage

401K

Short-term and Long-term Disability Insurance

Life Insurance Coverage

PTO

Direct Deposit

Job summary

Neely Coble Company in Nashville, TN is seeking a Service Advisor to manage service customer accounts and provide personalized support. The ideal candidate will have a minimum of 2 years in a customer service role, preferably in the heavy-duty truck industry, excellent communication skills, and proficiency with Microsoft Office.

This position offers a competitive benefits package, including medical, dental, and vision coverage, alongside a 401K plan, disability insurance, and PTO.

Qualifications

• Minimum of 2 years in a customer service related position.
• Professional appearance required.
• Valid in-state driver's license necessary.

Responsibilities

• Act as a single point of contact for service customers.
• Provide timely repair updates in collaboration with service team.
• Maintain constant communication with customers regarding requests.

Skills

Customer service experience

Communication skills

Microsoft Office skills

Organizational skills

Education

High school diploma or equivalent

Job description

Neely Coble Company in Nashville, TN is seeking a Service Advisor to manage service customer accounts and provide personalized support. The ideal candidate will have a minimum of 2 years in a customer service role, preferably in the heavy-duty truck industry, excellent communication skills, and proficiency with Microsoft Office.

This position offers a competitive benefits package, including medical, dental, and vision coverage, alongside a 401K plan, disability insurance, and PTO.