Truck Service Advisor

LV Petroleum LLC; Jackson (MS); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401k

Growth Opportunities

Weekly Pay

Job summary

LV Petroleum LLC is hiring a Truck Service Advisor to be the main contact for customers needing truck service. You will create and manage work orders, offer informed recommendations, and process over-the-counter transactions with precision.

Requirements include a high school diploma, 2+ years of customer service, strong communication skills, and a valid driver's license. Prior experience with service order software and flexible hours is preferred.

Qualifications

• 2+ years of customer service experience, preferably in a related field
• Excellent communication and interpersonal skills
• Ability to understand customer needs and explain solutions clearly
• Basic computer skills and familiarity with service order software
• Valid driver’s license and flexible hours

Responsibilities

• Provide exceptional customer service in a fast-paced environment
• Write and detail work orders accurately
• Communicate effectively with customers to understand service needs
• Have a solid understanding of products and services
• Utilize suggestive selling techniques to boost sales
• Maintain a safe and organized work area

Skills

Customer service

Communication

Interpersonal skills

Sales skills

Basic computer skills

Driver's license

Education

High School Diploma or equivalent

Tools

Service order software

Job description

Walk In Interviews Welcome Weekdays 11-4: 970 I-20 W. Frontage Rd Jackson, MS 39201

Join our team at LV Petroleum as a Truck Service Advisor in our bustling location. In this role, you will act as the key point of contact for customers needing service, ensuring they receive the highest quality of assistance and guidance for their truck services. You will be responsible for creating and managing work orders, providing knowledgeable recommendations, and executing over-the-counter transactions with precision. Our goal is to make every traveler's experience seamless and satisfactory.

In this role, you can expect to:

• Provide exceptional customer service in a fast-paced environment
• Write and detail work orders accurately
• Communicate effectively with customers to understand their service needs
• Have a solid understanding of our products and services
• Utilize suggestive selling techniques to boost sales
• Maintain a safe and organized work area

What we’re looking for:

• High School Diploma or equivalent
• 2+ years of customer service experience, preferably in a related field
• Excellent communication and interpersonal skills
• Strong suggestive selling abilities
• Basic computer skills, with experience in service order software preferred
• A valid driver's license and the ability to work flexible hours

Weekly Pay

Benefits

401k

Growth Opportunities