Truck Service Advisor

LV Petroleum LLC; Indiana; Hybrid; USD 35,000 - 55,000; Full time

Job summary

LV Petroleum is seeking a Truck Service Advisor in Gaston, IN to be the primary contact for customers needing service. You will create and manage work orders, advise on service options, and process over-the-counter transactions to ensure a smooth customer experience.

The role requires strong communication, 2+ years of customer service, and basic computer skills with service order software experience. Flexibility in hours is preferred; pay and benefits discussed during interviews.

Qualifications

• High School Diploma or equivalent.
• 2+ years of customer service experience, preferably in a related field.
• Excellent communication and interpersonal skills.
• Strong suggestive selling abilities.
• Basic computer skills, with experience in service order software preferred.

Responsibilities

• Create and manage work orders.
• Provide knowledgeable recommendations to customers.
• Execute over-the-counter transactions with precision.
• Act as key point of contact for customers needing service.
• Maintain a safe and organized work area.

Skills

Customer service

Communication

Interpersonal skills

Suggestive selling

Education

High School Diploma

Tools

Service order software

Job description

Walk In Interviews Welcome: 14000 W State RD 28 Gaston, IN 47342

Join our team at LV Petroleum as a Truck Service Advisor in our bustling location. In this role, you will act as the key point of contact for customers needing service, ensuring they receive the highest quality of assistance and guidance for their truck services. You will be responsible for creating and managing work orders, providing knowledgeable recommendations, and executing over-the-counter transactions with precision. Our goal is to make every traveler's experience seamless and satisfactory.

In this role, you can expect to:

• Provide exceptional customer service in a fast-paced environment
• Write and detail work orders accurately
• Communicate effectively with customers to understand their service needs
• Have a solid understanding of our products and services
• Utilize suggestive selling techniques to boost sales
• Maintain a safe and organized work area

What we’re looking for:

• High School Diploma or equivalent
• 2+ years of customer service experience, preferably in a related field
• Excellent communication and interpersonal skills
• Strong suggestive selling abilities
• Basic computer skills, with experience in service order software preferred
• A valid driver's license and the ability to work flexible hours

Benefits and Pay will be discussed during any interviews.