Truck Service Advisor

LV Petroleum; Robertsdale (AL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Weekly Pay

401k

Growth Opportunities

Job summary

LV Petroleum in Robertsdale, AL is hiring a Truck Service Advisor to be the main contact for customers needing service, guiding them through repair options and service recommendations.

You will write and detail work orders, process over-the-counter transactions, and grow sales through knowledgeable product guidance, while maintaining a safe, organized workspace and delivering a seamless customer experience.

Qualifications

• High School Diploma or equivalent.
• 2+ years of customer service experience
• Excellent communication and interpersonal skills
• Strong suggestive selling abilities
• Basic computer skills, with experience in service order software preferred
• A valid driver's license and the ability to work flexible hours

Responsibilities

• Provide exceptional customer service in a fast-paced environment
• Write and detail work orders accurately
• Communicate effectively with customers to understand their service needs
• Have a solid understanding of our products and services
• Utilize suggestive selling techniques to boost sales
• Maintain a safe and organized work area

Skills

Customer service

Communication

Suggestive selling

Basic computer skills

Driver's license

Flexibility

Education

High School Diploma

Tools

Service order software

Job description

Walk In Interviews Welcome Weekdays 11-4: 27801 County Rd 64 Ext Robertsdale, AL 36567

Join our team at LV Petroleum as a Truck Service Advisor in our bustling location. In this role, you will act as the key point of contact for customers needing service, ensuring they receive the highest quality of assistance and guidance for their truck services. You will be responsible for creating and managing work orders, providing knowledgeable recommendations, and executing over-the-counter transactions with precision. Our goal is to make every traveler's experience seamless and satisfactory.

In this role, you can expect to:

• Provide exceptional customer service in a fast-paced environment
• Write and detail work orders accurately
• Communicate effectively with customers to understand their service needs
• Have a solid understanding of our products and services
• Utilize suggestive selling techniques to boost sales
• Maintain a safe and organized work area

What we’re looking for:

• High School Diploma or equivalent
• 2+ years of customer service experience, preferably in a related field
• Excellent communication and interpersonal skills
• Strong suggestive selling abilities
• Basic computer skills, with experience in service order software preferred
• A valid driver's license and the ability to work flexible hours

Weekly Pay

Benefits

401k

Growth Opportunities