Truck Service Advisor

LV Petroleum LLC; Gaston (IN); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Walk-in interviews welcome

Job summary

LV Petroleum LLC in Gaston, IN is seeking a Truck Service Advisor to serve as the primary contact for customers needing service, manage work orders, provide knowledgeable recommendations, and handle over-the-counter transactions with precision. The position emphasizes accurate order creation and effective customer communication in a fast-paced environment.

Walk-in interviews are welcome at 14000 W State RD 28, Gaston, IN 47342.

Qualifications

• Excellent customer service and communication abilities.
• Strong interpersonal skills and ability to work with diverse customers.
• Proven ability to upsell services using suggestive selling techniques.
• Basic computer skills and experience with service order software preferred.
• Must have a valid driver’s license and be able to work flexible hours.

Responsibilities

• Serve as the key contact for customers needing truck service.
• Create and manage work orders with accuracy.
• Provide knowledgeable recommendations on services and parts.
• Execute over-the-counter transactions with precision.
• Maintain a safe, organized, and clean work area.

Skills

Customer service

Communication

Interpersonal skills

Suggestive selling

Computer skills

Driver's license

Flexible hours

Education

High School Diploma

Job description

Walk In Interviews Welcome: 14000 W State RD 28 Gaston, IN 47342

Join our team at LV Petroleum as a Truck Service Advisor in our bustling location. In this role, you will act as the key point of contact for customers needing service, ensuring they receive the highest quality of assistance and guidance for their truck services. You will be responsible for creating and managing work orders, providing knowledgeable recommendations, and executing over-the-counter transactions with precision. Our goal is to make every traveler's experience seamless and satisfactory.

In this role, you can expect to:

• Provide exceptional customer service in a fast-paced environment
• Write and detail work orders accurately
• Communicate effectively with customers to understand their service needs
• Have a solid understanding of our products and services
• Utilize suggestive selling techniques to boost sales
• Maintain a safe and organized work area

Requirements

What we're looking for:

• High School Diploma or equivalent
• 2+ years of customer service experience, preferably in a related field
• Excellent communication and interpersonal skills
• Strong suggestive selling abilities
• Basic computer skills, with experience in service order software preferred
• A valid driver's license and the ability to work flexible hours

Benefits

Benefits and Pay will be discussed during any interviews.