Truck Service Advisor

LV Petroleum; Jackson (MS); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401k

Growth Opportunities

Job summary

LV Petroleum is seeking a Truck Service Advisor in Jackson, MS to be the main contact for customers needing service. You will create and manage work orders, offer knowledgeable recommendations, and execute over-the-counter transactions with precision.

Join a team focused on delivering a seamless traveler experience with strong communication, product knowledge, and a drive for growth. Monday–Friday with potential for varying hours; benefits include 401k and growth opportunities.

Qualifications

• Minimum high school diploma or equivalent.
• Strong customer service and communication skills required.
• Experience with service order software preferred.

Responsibilities

• Provide exceptional customer service in a fast-paced environment.
• Write and detail work orders accurately.
• Communicate effectively to determine service needs.
• Understand our products and services to advise customers.
• Utilize suggestive selling techniques to boost sales.
• Maintain a safe, organized work area.

Skills

Customer service

Communication

Suggestive selling

Basic computer skills

Service order software

Education

High School Diploma or equivalent

Tools

Service order software

Job description

Walk In Interviews Welcome Weekdays 11-4: 970 I-20 W. Frontage Rd Jackson, MS 39201

Join our team at LV Petroleum as a Truck Service Advisor in our bustling location. In this role, you will act as the key point of contact for customers needing service, ensuring they receive the highest quality of assistance and guidance for their truck services. You will be responsible for creating and managing work orders, providing knowledgeable recommendations, and executing over-the-counter transactions with precision. Our goal is to make every traveler’s experience seamless and satisfactory.

In this role, you can expect to:

• Provide exceptional customer service in a fast-paced environment
• Write and detail work orders accurately
• Communicate effectively with customers to understand their service needs
• Have a solid understanding of our products and services
• Utilize suggestive selling techniques to boost sales
• Maintain a safe and organized work area

What we’re looking for:

• High School Diploma or equivalent
• 2+ years of customer service experience, preferably in a related field
• Excellent communication and interpersonal skills
• Strong suggestive selling abilities
• Basic computer skills, with experience in service order software preferred
• A valid driver’s license and the ability to work flexible hours

Weekly Pay

Benefits

• 401k
• Growth Opportunities