Truck Service Advisor

Lv petroleum; Gaston (IN); On-site; USD 32,000 - 52,000; Full time

Job summary

LV Petroleum in Gaston, IN is hiring a Truck Service Advisor to be the main point of contact for customers seeking truck services. You will create and manage work orders, recommend appropriate services, and handle over-the-counter transactions with accuracy.

The ideal candidate has a high school diploma, 2+ years of customer service experience, strong communication skills, and the ability to upsell with confidence.

Qualifications

• High school diploma or equivalent is required.
• 2+ years of customer service experience preferred.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Provide exceptional customer service in a fast-paced environment.
• Create and detail work orders accurately.
• Communicate with customers to understand service needs.
• Have solid knowledge of products and services.
• Utilize suggestive selling techniques to boost sales.
• Maintain a safe and organized work area.

Skills

Customer service

Communication

Interpersonal skills

Suggestive selling

Basic computer skills

Driver's license

Flexible hours

Education

High School Diploma or equivalent

Tools

Service order software

Job description

Walk In Interviews Welcome: 14000 W State RD 28 Gaston, IN 47342

Join our team at LV Petroleum as a Truck Service Advisor in our bustling location. In this role, you will act as the key point of contact for customers needing service, ensuring they receive the highest quality of assistance and guidance for their truck services. You will be responsible for creating and managing work orders, providing knowledgeable recommendations, and executing over-the-counter transactions with precision. Our goal is to make every traveler's experience seamless and satisfactory.

In this role, you can expect to:

• Provide exceptional customer service in a fast-paced environment
• Write and detail work orders accurately
• Communicate effectively with customers to understand their service needs
• Have a solid understanding of our products and services
• Utilize suggestive selling techniques to boost sales
• Maintain a safe and organized work area

What we’re looking for:

• High School Diploma or equivalent
• 2+ years of customer service experience, preferably in a related field
• Excellent communication and interpersonal skills
• Strong suggestive selling abilities
• Basic computer skills, with experience in service order software preferred
• A valid driver's license and the ability to work flexible hours

Benefits and Pay will be discussed during any interviews.