Truck Service Advisor: Customer Service & Sales; Flexible Hours

LV Petroleum LLC; Lake Station (IN); Hybrid; USD 36,000 - 52,000; Full time

Job summary

LV Petroleum LLC in Lake Station, IN is seeking a Truck Service Advisor to be the main point of contact for customers needing service. You will create and manage work orders, provide knowledgeable recommendations, and execute over-the-counter transactions with precision.

This role requires exceptional customer service in a fast-paced setting, strong communication and interpersonal skills, and the ability to upsell through suggestive selling.

Qualifications

• Minimum 2 years of customer service experience.
• Excellent communication and interpersonal skills.
• Basic computer skills; experience with service order software preferred.
• Valid driver's license and ability to work flexible hours.

Responsibilities

• Provide exceptional customer service in a fast-paced environment
• Write and detail work orders accurately
• Communicate effectively with customers to understand service needs
• Have a solid understanding of our products and services
• Utilize suggestive selling techniques to boost sales
• Maintain a safe and organized work area

Skills

Customer service

Communication

Interpersonal skills

Suggestive selling

Basic computer skills

Education

High School Diploma or equivalent

Tools

Service order software

Job description

LV Petroleum LLC in Lake Station, IN is seeking a Truck Service Advisor to be the main point of contact for customers needing service. You will create and manage work orders, provide knowledgeable recommendations, and execute over-the-counter transactions with precision.

This role requires exceptional customer service in a fast-paced setting, strong communication and interpersonal skills, and the ability to upsell through suggestive selling.