Truck & RV Shop Manager — Lead Growth & Profit

Mills Automotive Group; Baxter (MN); On-site; USD 48,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Plan

Health Savings Account

Cafeteria Plan

Life Insurance

Employer sponsored 401(k) & potential

Paid Time Off

Paid Holidays

Job summary

Mills Automotive Group in Baxter, MN is seeking an experienced Truck Shop Manager to lead our truck shop operations, serving a diverse mix of trucks, RVs, and commercial vehicles. This role requires strong leadership, service operations know-how, and a passion for developing a high-performing team.

You will drive efficient workflows, maintain safety standards, and deliver an exceptional guest experience with accurate estimates and quality repairs.

Qualifications

• Previous experience in automotive, truck, RV, diesel, fleet, or commercial vehicle service.

Responsibilities

• Lead daily shop operations: Oversee workflow, technician productivity, scheduling, and repair order completion to ensure jobs are completed efficiently and accurately.
• Develop your team: Lead, coach, and support technicians and shop personnel while promoting a culture of teamwork, accountability, and continuous improvement.
• Deliver an exceptional Guest experience: Ensure Guests receive timely updates, clear communication, accurate estimates, and quality repairs.
• Manage shop performance: Monitor labor sales, productivity, efficiency, expenses, and overall profitability while identifying opportunities to improve results.
• Oversee service quality: Help ensure repairs are completed safely, correctly, and in accordance with company standards.
• Coordinate parts and resources: Work with parts suppliers and internal teams to keep repairs moving and minimize downtime.
• Build customer relationships: Develop lasting relationships with individual customers, RV owners, local businesses, and commercial fleet customers.
• Maintain a safe, organized shop: Promote a clean, professional work environment and ensure compliance with applicable safety procedures.
• Drive business growth: Identify opportunities to expand our customer base, grow commercial accounts, and increase shop capacity and sales.

Skills

Leadership

Communication

Problem-solving

Guest-focused

Team development

Tools

Service management systems

Estimating software

Parts coordination

Job description

Mills Automotive Group in Baxter, MN is seeking an experienced Truck Shop Manager to lead our truck shop operations, serving a diverse mix of trucks, RVs, and commercial vehicles. This role requires strong leadership, service operations know-how, and a passion for developing a high-performing team.

You will drive efficient workflows, maintain safety standards, and deliver an exceptional guest experience with accurate estimates and quality repairs.