Production Supervisor – Auto Service Leader (Incentives)

Mills Automotive Group; Baxter (MN); On-site; USD 54,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Plan

Health Savings Account

Cafeteria Plan

Life Insurance

Employer sponsored 401(k) & Profit Sh½

Job summary

Mills Automotive Group in Baxter, MN seeks a Production Supervisor to coordinate daily workflow in our Ford dealership service department. You will dispatch repair orders, assign work, and keep the shop running efficiently throughout the day.

The ideal candidate understands automotive service operations, can prioritize competing demands, and keeps a busy shop productive without compromising quality or customer satisfaction.

Qualifications

• Experience in an automotive repair shop or dealership service department.
• Understanding of repair processes and technician skill levels.
• Strong organizational, prioritization, and problem-solving skills.
• Ability to make quick, effective decisions in a fast-paced environment.
• Strong communication with technicians, service advisors, and management.
• Leadership capability with accountability for a team.
• Continuous improvement mindset focused on efficiency and productivity.

Responsibilities

• Dispatch and assign work based on skill, certifications, experience, availability and workload.
• Maximize shop efficiency by monitoring workflow and minimizing downtime.
• Balance workload to ensure timely completion of repair orders.
• Match jobs to technician skill sets for complex diagnostics.
• Monitor work in progress and adjust assignments to keep production moving.
• Coordinate with service advisors on priorities, availability and estimates.
• Support technicians with information and resources to complete work.
• Identify opportunities to improve productivity and labor-hour production.
• Maintain high quality repairs in line with dealership procedures and Ford standards.
• Promote accountability and a high-performing service department.
• Maintain a safe, organized shop environment.

Skills

Shop management

Dispatching

Team leadership

Prioritization

Communication

Problem-solving

Organization

Safety compliance

Tools

DMS

Job description

Mills Automotive Group in Baxter, MN seeks a Production Supervisor to coordinate daily workflow in our Ford dealership service department. You will dispatch repair orders, assign work, and keep the shop running efficiently throughout the day.

The ideal candidate understands automotive service operations, can prioritize competing demands, and keeps a busy shop productive without compromising quality or customer satisfaction.