Truck Care Service Lead & Customer Champion

Love's Travel Stops & Country Stores Inc.; Willis (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Fuel Your Growth with Love's - company

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love’s Travel Stops & Country Stores Inc. is seeking a Service Advisor to drive sales and lead customer interactions at our Truck Care facility in Texas.

You will be the primary contact between customers and the sales department, blending service excellence with operational leadership. Key tasks include greeting customers, estimating repair costs, presenting promotions, obtaining approvals, and communicating status.

Qualifications

• Experience: 6 months in customer service or sales preferred.
• Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.
• Excellent communication and interpersonal skills with a customer satisfaction focus.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work.

Skills

Customer service

Sales

Job description

Love’s Travel Stops & Country Stores Inc. is seeking a Service Advisor to drive sales and lead customer interactions at our Truck Care facility in Texas.

You will be the primary contact between customers and the sales department, blending service excellence with operational leadership. Key tasks include greeting customers, estimating repair costs, presenting promotions, obtaining approvals, and communicating status.