Truck Care Service Advisor — Lead Sales & Customer Care

Love's Travel Stops & Country Stores Inc.; Winnemucca (NV); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

Flexible Scheduling

401(k) - match up to 5%

Medical/Dental/Vision insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love's Travel Stops & Country Stores Inc. is seeking a customer-oriented Service Advisor to drive sales and service quality at our Truck Care facilities.

This role blends technical and managerial responsibilities as a key member of management, leading service centers toward excellence. Expect to maintain a safe, clean facility; greet customers, assess service needs, and document issues while providing repair cost estimates and promotions.

Qualifications

• Experience: 6 months in customer service or sales preferred.
• Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.
• Skills: Excellent communication and interpersonal skills with a customer satisfaction focus.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns.

Skills

Customer service

Sales

Communication

Teamwork

Organization

Job description

Love's Travel Stops & Country Stores Inc. is seeking a customer-oriented Service Advisor to drive sales and service quality at our Truck Care facilities.

This role blends technical and managerial responsibilities as a key member of management, leading service centers toward excellence. Expect to maintain a safe, clean facility; greet customers, assess service needs, and document issues while providing repair cost estimates and promotions.