Truck Care Service Advisor — Lead Sales & Service Excellence

Love's Travel Stops; St. Louis (MO); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

Flexible scheduling

401(k) match up to 5%

Medical insurance after 30 days

Quarterly bonus program

Hiring immediately

Career development

Job summary

Love's Travel Stops in Missouri is seeking a Service Advisor to drive sales and customer satisfaction in our Truck Care facilities. You will lead service center operations, blend technical knowledge with strong people skills, and help progress toward management roles.

The role emphasizes greeting customers, providing repair cost estimates, promoting sales, and maintaining a safe, clean facility. You will work with managers on talent acquisition and ensure outstanding service.

Qualifications

• 6 months in customer service or sales preferred.
• Successful completion of a pre-employment drug screen and background check.
• DOT physical may be required.
• Ability to operate and navigate computer systems and POS software.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain approvals and payments.
• Keep customers updated on vehicle status and explain completed work; handle complaints.
• Collaborate with managers in talent acquisition.

Skills

Excellent communication and Interperso

Customer satisfaction focus

Organizational multitasking

Teamwork skills

Navigate computer systems

Lift up to 50 lbs in varied temps

Job description

Love's Travel Stops in Missouri is seeking a Service Advisor to drive sales and customer satisfaction in our Truck Care facilities. You will lead service center operations, blend technical knowledge with strong people skills, and help progress toward management roles.

The role emphasizes greeting customers, providing repair cost estimates, promoting sales, and maintaining a safe, clean facility. You will work with managers on talent acquisition and ensure outstanding service.