Truck Care Service Advisor - Lead Customer & Sales

Love's Travel Stops & Country Stores Inc.; Bevier (MO); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love’s Travel Stops and Country Stores in Missouri is seeking a Customer-focused Service Advisor to act as the primary contact between customers and the sales department. You will drive service quality and customer satisfaction while supporting some management functions.

The role emphasizes greeting customers, assessing vehicle service needs, quoting costs, promoting services, and documenting issues to ensure smooth operations and positive experiences for drivers and fleets.

Qualifications

• 6 months in customer service or sales preferred.
• Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.

Responsibilities

• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
• Handle customer complaints and resolve concerns.

Skills

Excellent communication

Customer service

Teamwork

Salesmanship

Job description

Love’s Travel Stops and Country Stores in Missouri is seeking a Customer-focused Service Advisor to act as the primary contact between customers and the sales department. You will drive service quality and customer satisfaction while supporting some management functions.

The role emphasizes greeting customers, assessing vehicle service needs, quoting costs, promoting services, and documenting issues to ensure smooth operations and positive experiences for drivers and fleets.