Truck Care Service Advisor - Lead & Grow

Love's Travel Stops; Midlothian (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Flexible scheduling

401(k) match

Health insurance after 30 days

Competitive pay

Career development

Quarterly bonus

Hiring immediately

Job summary

Love's Travel Stops is seeking a Service Advisor for our Truck Care facilities. This role combines customer service, sales, and leadership to drive service center performance and customer satisfaction.

The Advisor acts as the primary liaison between customers and the sales team, ensuring smooth operations and quality service. The position emphasizes communication, teamwork, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• 6 months in customer service or sales preferred.
• Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns.

Skills

Communication

Customer service

Salesmanship

Teamwork

Multitasking

Attention to detail

Job description

Love's Travel Stops is seeking a Service Advisor for our Truck Care facilities. This role combines customer service, sales, and leadership to drive service center performance and customer satisfaction.

The Advisor acts as the primary liaison between customers and the sales team, ensuring smooth operations and quality service. The position emphasizes communication, teamwork, and the ability to manage multiple tasks in a fast-paced environment.