Truck Care Service Advisor — Lead Customer Service & Sales

Love's Travel Stops; Missouri, United States, Northern America, Americas; Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love's Travel Stops is seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department, driving sales success in our Truck Care facilities. Responsibilities include greeting customers, documenting vehicle service needs, providing repair cost estimates, and keeping customers updated on progress while addressing concerns.

A minimum of 6 months in customer service or sales is preferred, with a valid driver’s license and regulatory screening

Qualifications

• 6 months in customer service or sales preferred.
• Valid driver's license with clean safety record; pass drug screening and medical exam as per regulations.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns.

Skills

Customer service

Salesmanship

Communication

Teamwork

Organization

Physical stamina

Job description

Love's Travel Stops is seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department, driving sales success in our Truck Care facilities. Responsibilities include greeting customers, documenting vehicle service needs, providing repair cost estimates, and keeping customers updated on progress while addressing concerns.

A minimum of 6 months in customer service or sales is preferred, with a valid driver’s license and regulatory screening