Truck Care Service Advisor - Customer & Sales Leader

Love's Travel Stops; Post Falls (ID); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Flexible scheduling

401(k) – 5% match up to 5%

Medical/Dental/Vision insurance after

Competitive pay

Career development

Quarterly bonus program

Hiring immediately

Job summary

Love's Travel Stops is seeking a customer-oriented Service Advisor to drive sales and service excellence in our Truck Care facilities. You will be the primary contact between customers and the sales team, greet customers, assess vehicle service needs, document issues, and explain completed work with clear cost estimates.

Maintain a safe, clean facility; promote promotions, handle approvals and payments, and ensure customer satisfaction through effective communication and teamwork.

Qualifications

• 6 months in customer service or sales preferred.
• Valid driver's license with clean safety record; pass drug screening and medical exam as per regulations.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide explanations of completed work; handle complaints.

Skills

Excellent communication

Customer service

Salesmanship

Teamwork

Organizational skills

Multitasking

Attention to detail

Physical stamina

Job description

Love's Travel Stops is seeking a customer-oriented Service Advisor to drive sales and service excellence in our Truck Care facilities. You will be the primary contact between customers and the sales team, greet customers, assess vehicle service needs, document issues, and explain completed work with clear cost estimates.

Maintain a safe, clean facility; promote promotions, handle approvals and payments, and ensure customer satisfaction through effective communication and teamwork.