TRIO Student Office Assistant

Colorado Community College System (CCCS); Aurora (CO); On-site; USD 23,000 - 25,000; Part time

Job summary

Colorado Community College System (CCCS) seeks a TRIO Student Office Assistant at Community College of Aurora to provide administrative and programmatic support for TRIO SSS and ESL programs. You will handle front desk tasks, student tracking, and event coordination to foster student community and success.

The role offers valuable learning opportunities in advising, time management, and effective communication, with a campus-focused, inclusive environment.

Qualifications

• Student must be awarded work study hours by the Financial Aid Office.
• Minimum 2.0 GPA.
• Preference for current TRIO SSS or TRIO SSS-ESL participants.
• Be enrolled in a minimum of 6 credit hours at CCA.
• Excellent customer service skills and a desire to grow professionally.
• Intermediate computer skills including familiarity with Microsoft software, the internet, and general computer trouble shooting.
• Ability to place and receive phone calls on a regular basis and respond to emails.
• Capable of working independently in a constantly changing environment.

Responsibilities

• Outreach to current TRIO students identified by Trio Advisors.
• Assist in recruitment and staffing at events.
• Front desk duties: emails, calls, records, and scheduling.
• Support TRIO Programs and events with administrative tasks.

Skills

Customer service

Communication

Independent work

Microsoft Office

Phone etiquette

Education

Enroll in minimum 6 credit hours

Minimum 2.0 GPA

Pursuing eligible program of study

Tools

Microsoft Outlook

Navigate

Job description

Title: TRIO Student Office Assistant

Position Type: Work-Study

College: Community College of Aurora

Campus: CentreTech Campus

Location: Aurora

Salary Range: $17.50 per hour

Who We Are:

The Community College of Aurora serves our diverse community by providing high-quality instruction and support services to prepare students for transfer and employment. We are particularly interested in applicants who demonstrate a commitment to working with individuals and groups from diverse backgrounds and identities, including, but not limited to, socioeconomic status, culture, sexual orientation, gender identity and expression, disability, multilingual learners, veterans, non-traditional students, race, and ethnicity.

More than 20 languages and 60 countries are represented at CCA. In addition to traditional degree and certificate programs, CCA offers non-credit professional development courses, customized training, and economic and workforce development resources to employer partners and individual professionals seeking to enhance the capacity and productivity of their workforce or expand their own knowledge and skills. The college centers diversity, equity, and inclusion, and we actively seek employee partners who want to join us in reducing outcome gaps among our diverse student population.

General Description:

The Office of TRIO Programs brings together the TRIO Student Support Services (SSS) traditional and English as a Second Language programs to provide academic support and a sense of community to students who are TRIO SSS participants. This position will provide administrative and programmatic support to the office as a whole as well as to each individual program. This is a great opportunity to learn new skills including some general advising, student tracking data, time management, effective communication (verbal and electronic), leadership and more.

Duties and Responsibilities:

Outreach tocurrent Triostudentsasidentifiedby Trio Advisors

• Conduct follow-upmeetingswith students we have not seen in a while on a more regular basis, monthly.
• Updating student records as needed.
• Helpidentifyand outreach tohigh needstudents.

Assistsin recruitment:

• Bysendingemailand conductingphone calls to eligible students.
• Provide staffing at regulartablingevents like open houses.
• Followingrecruitment plansetmy Trio Programs.

Front desk duties:

• Assistwith answering emails and phone callsin a timely manner.
• Greetsanddirectsall visitors toappropriate officesor resources.
• Schedules appointments for advisors using Microsoft Outlook and/orNavigate.
• Ensures completion of paperwork and sign-in procedures.
• Responsible for cleaning andmaintainingthe bulletin boards, front lounge areas, helping with event set up, tear down, and clean up.

Trio Programs and Events

• Serve as a student leader amongst TRIO programs, providing advice and support.
• Provides basic program support through administrativeprojects asassigned.
• Creates and designs flyers, brochures, posters, event calendars and more.

Other duties as assigned.

Qualifications:

• Student must be awarded work study hours by the Financial Aid Office.
• Minimum 2.0 grade point average (GPA).
• Preference for current TRIO SSS or TRIO SSS-ESL participants.
• Be enrolled in a minimum of 6 credit hours at CCA.
• Excellent customer service skills and a desire to grow professionally.
• Intermediate computer skills including familiarity with Microsoft software, the internet, and general computer trouble shooting.
• Ability to place and receive phone calls on a regular basis and respond to emails.
• Capable of working independently in a constantly changing environment.

Work-Study Eligibility Requirements

This position is available exclusively to CCA students who are eligible to participate in the Federal Work-Study program. If you are unsure whether you qualify for work-study, please contact the Financial Aid Office at 303-360-4709 or email [e-mail] for assistance.

Work-Study Eligibility Requirements:

• Must have a completed FAFSA on file
• Must be enrolled in a minimum of six (6) credit hours
• Must not have already earned a first bachelor’s degree
• Must be pursuing an eligible program of study

Selection Process:

All submitted applications will undergo an initial review to verify work-study eligibility. Applicants who meet the eligibility requirements will have their applications forwarded to the hiring manager for consideration. The hiring manager will contact selected candidates to schedule an interview.

Applicants who do not meet work-study eligibility requirements will not be advanced in the selection process. Questions regarding work-study eligibility should be directed to the Financial Aid Office.