TRIO/SSS Retention & Student Success Specialist

Hamline University; St. Paul (IN); On-site; USD 47,000 - 57,000; Full time

Job summary

Hamline University in Saint Paul, Minnesota, seeks a TRIO/SSS Retention Specialist to support students in the TRIO/SSS program. You will coordinate data entry, manage a caseload of 15-20 students, and assist with workshops and events.

Reporting to the Program Director and Student Success Specialist, you will provide holistic advising—academic, financial, career, and personal guidance—and connect students with campus resources to promote persistence and graduation.

Qualifications

• Bachelor's degree in Education, Psychology, or Social Work.
• 1 year of professional experience in academic coaching, retention services, tutoring, or academic advising in a higher education setting.
• Experience with diverse populations, especially first-generation/low-income or students with disabilities.
• Strong analytical skills and ability to use data to inform decisions.
• Excellent problem-solving, organizational, and communication skills.

Responsibilities

• Manage a caseload of 15–20 SSS participants and serve as the main contact.
• Provide one-on-one sessions and proactive academic, financial, career, and personal guidance.
• Develop and monitor the Plan for Academic and Career Exploration (PACE).
• Assist with course selection, major exploration, and degree requirements with TRIO colleagues.
• Support FAFSA completion/renewal and scholarship searches to promote financial literacy.
• Provide timely interventions and referrals to campus partners.

Skills

Data entry

Advising

Data analysis

Collaboration

Interpersonal skills

Education

Bachelor's degree

Tools

STARFISH

EAB Navigate

Workday

Job description

Hamline University in Saint Paul, Minnesota, seeks a TRIO/SSS Retention Specialist to support students in the TRIO/SSS program. You will coordinate data entry, manage a caseload of 15-20 students, and assist with workshops and events.

Reporting to the Program Director and Student Success Specialist, you will provide holistic advising—academic, financial, career, and personal guidance—and connect students with campus resources to promote persistence and graduation.