Trilogy Flex Force Scheduler

Trilogy Health Services; Kentucky; On-site; USD 36,000 - 54,000; Full time

Job summary

Trilogy Health Services in Louisville, KY is seeking a Trilogy Flex Force Scheduler to ensure accurate onboarding, scheduling, payroll, and compliance for both local and remote clinical teams. The role reports to the Director, Trilogy Flex Force and supports a diverse workforce across the organization.

The ideal candidate will have 1-3 years of related experience, strong organizational skills, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• 1-3 years of experience in workforce operations or related roles.
• Experience coordinating onboarding, scheduling, and payroll processes.

Responsibilities

• Execute onboarding, scheduling, and payroll processes.
• Coordinate orientation schedules and system access for new hires.
• Provide front-line support to employees with onboarding and scheduling tools.
• Collaborate with Flex Force Manager on engagement initiatives and surveys.
• Maintain accurate employee records and ensure regulatory compliance.

Skills

Onboarding

Scheduling

Payroll

Time & Attendance

Regulatory Compliance

Employee Support

Education

Highschool Diploma/DED preferred

Tools

SmartLinx Go

Job description

JOIN TEAM TRILOGY

The Trilogy Flex Force Coordinator will assist with and support all aspects of the Flex Force delivery strategy. They will support a team of fulltime clinical professionals (may include RN, LPN, CRMA, CRCA) and coordinate ongoing activities including onboarding, scheduling and payroll. The ideal candidate will support a combined local and remote team for clinical positions throughout the organization. This position will report directly to the Director, Trilogy Flex Force.

POSITION OVERVIEW

The Trilogy Flex Force Scheduler is responsible for the consistent and accurate execution of workforce operations, including onboarding, scheduling, payroll, compliance, and employee support. This role ensures all processes are completed on time, aligned with company standards, and deliver a high-quality experience for Flex Force employees and operational partners.

Roles and Responsibilities

• Executes the Trilogy Way Onboarding process, ensuring a seamless, organized, and welcoming new hire experience.
• Coordinates orientation schedules, assignments, system access, and required onboarding materials.
• Provides hands‑on support to employees using onboarding and scheduling tools (e.g., SmartLinx Go).
• Serves as a frontline resource for employee questions, ensuring timely and accurate resolution.
• Collaborates with the Trilogy Flex Force Manager to support employee engagement initiatives, including recognition programs, events, and surveys.
• Administers workforce scheduling activities, including shift assignments, accommodations, PTO requests, holiday rotations, shift trades, schedule monitoring, and communication of schedule changes to ensure appropriate staffing levels and fulfillment of required weekly hours.
• Administers time and attendance and payroll processes, including attendance tracking, review of punches and time records, payroll reconciliation, labor allocation verification, reporting, and resolution or escalation of discrepancies as appropriate.
• Maintains accurate and compliant employee records, including personnel and medical files, licensure and certification documentation, and vaccination and training records, in accordance with regulatory requirements and company policies.
• Tracks and follows up on required training, continuing education, licenses, and certifications to ensure ongoing compliance and timely renewal.
• Generates and reviews workforce, payroll, and time and attendance reports, escalating concerns as needed.
• Maintains inventory of uniforms, onboarding materials, and operational supplies.
• Provides day‑to‑day administrative and operational support to Flex Force staff and leadership.
• Other duties and tasks as assigned.

Qualifications

Education: None Required

Experience: 1-3 years

Licenses and Certifications

Highschool Diploma/DED preferred

Physical Requirements

Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 20 lbs. Must be able to maintain verbal and written communication with co‑workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

LOCATION

US-KY-Louisville

Trilogy Health Services

303 N. Hurstbourne Parkway

Louisville, KY

Employment Requirements

FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.

EEO STATEMENT

As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.