Trilingual Learning Architect (EMEA) – Remote

360 Learning; EUA; Teletrabalho; USD 61 000 - 77 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

WFH stipend

RTT

Lunch vouchers

Medical insurance

Gym membership

Parental leave (1 month for second 부모)

Resumo da oferta

360Learning seeks a Trainer to empower clients to master our Collaborative Learning platform and methodology. You will own the One-to-Many Engagement Academy and Stadium webinars, ensuring clients start strong and stay engaged from day one.

You will work with Customer Success and Product teams to address friction points, align with the roadmap, and share best practices across Confluence and learning paths.

Qualificações

• 3+ years of experience as a Trainer or equivalent client-facing role in Customer Success/Care
• Excellent writing skills in German, English, and French
• Strong listening and teaching abilities
• Clear and concise written and spoken communication
• Proactive with a results-oriented mindset
• Experience in the learning industry is a plus
• Enthusiasm for Convexity360 environment

Responsabilidades

• Master the Platform UX and Collaborative Learning methodology
• Host Stadium webinars and Engagement Academy sessions
• Update Engagement Academy with latest product releases
• Contribute to Confluence with training best practices
• Lead One-to-Many strategy improvements and new formats
• Participate in Discovery meetings with Product Managers
• Analyze Academy completion rates and Stadium satisfaction
• Onboard and mentor new Trainers

Conhecimentos

Trainer experience

Multilingual writing

Listening and teaching

Concise communication

Proactive, results-oriented

Learning industry exposure

Descrição da oferta de emprego

360Learning seeks a Trainer to empower clients to master our Collaborative Learning platform and methodology. You will own the One-to-Many Engagement Academy and Stadium webinars, ensuring clients start strong and stay engaged from day one.

You will work with Customer Success and Product teams to address friction points, align with the roadmap, and share best practices across Confluence and learning paths.