Tribal Child Support Office Lead and Liaison

Mille Lacs Band; Minnesota; On-site; USD 28,000 - 38,000; Full time

Job summary

Mille Lacs Band seeks an organized Tribal Child Support Program Office Manager to handle daily administrative duties, payments, and case intake. You will liaise between the Tribal Court and MLB-CSEP, ensure timely processing, and manage records while supporting the director and staff.

Responsibilities include coordinating with vendors, tracking expenditures, and handling travel arrangements. A strong emphasis on confidentiality and teamwork is required.

Qualifications

• Must have a High School diploma or GED; an Associate degree is preferred.
• Two years of secretarial/office management experience required.
• Experience working with the public is required.
• Must maintain strict confidentiality and professional ethics.
• Ability to coordinate with tribal entities and vendors.
• Strong written, verbal, and interpersonal skills; technical proficiency in Word/Excel.

Responsibilities

• Answer main office telephone, screen calls, and direct inquiries.
• Receive and track payments; maintain payment records and expedites processing.
• Process applications and ensure required documents are attached.
• Open and assign case numbers; update electronic client database.
• Track expenditures and ensure budgetary limits are not exceeded.
• Prepare correspondence and maintain case files and vendor contracts.
• Coordinate staff travel, meetings, and office supplies inventory.
• Maintain confidentiality and safeguard sensitive information per policy.

Skills

Customer service

Multi-tasking

Office software

Notary training

Confidentiality

Communication

Budget tracking

Education

High School diploma or GED

Associate degree preferred

Tools

Microsoft Word

Microsoft Excel

MTS system

Windows environment

Job description

Mille Lacs Band seeks an organized Tribal Child Support Program Office Manager to handle daily administrative duties, payments, and case intake. You will liaise between the Tribal Court and MLB-CSEP, ensure timely processing, and manage records while supporting the director and staff.

Responsibilities include coordinating with vendors, tracking expenditures, and handling travel arrangements. A strong emphasis on confidentiality and teamwork is required.