Impactful Tribal Child Support Case Manager

Leech Lake Band Of Ojibwe; Cass Lake (MN); On-site; USD 28,000 - 39,000; Full time

Job summary

Leech Lake Band Of Ojibwe in Cass Lake, MN seeks a dedicated Child Support Case Manager to promote consistent financial support for children. You will learn LLBO CSEP policies, process applications, respond to inquiries, and conduct interviews with parents to advance paternity, orders, and enforcement.

The role requires experience with tribal systems, strong customer service, and confidentiality, with mandatory drug testing and BCA checks as part of the onboarding process.

Qualifications

• Two years of college education minimum.
• Experience in Human Service or Child Support preferred.
• Experience with American Indian children and families.
• Experience with Tribal or District court systems.
• Microsoft Office proficiency.

Responsibilities

• Learn and follow LLBO CSEP policies and procedures.
• Process applications for Child Support services per policy.
• Respond to inquiries from jurisdictions, customers, and the public.
• Conduct custodial and non-custodial parent interviews.
• Prepare paperwork for locate activities, court hearings, and enforcement.
• Maintain confidential records and data entry accurately.

Skills

MIFPA knowledge

ICWA knowledge

Customer service

Organizational skills

Education

Two years of college education

Tools

Microsoft Office

Job description

Leech Lake Band Of Ojibwe in Cass Lake, MN seeks a dedicated Child Support Case Manager to promote consistent financial support for children. You will learn LLBO CSEP policies, process applications, respond to inquiries, and conduct interviews with parents to advance paternity, orders, and enforcement.

The role requires experience with tribal systems, strong customer service, and confidentiality, with mandatory drug testing and BCA checks as part of the onboarding process.