Impactful Tribal Child Support Case Manager

Llboearlychildhood; Minnesota; On-site; USD 42,000 - 54,000; Full time

Job summary

Leech Lake Band of Ojibwe is seeking a diligent Child Support Case Manager to provide hands-on, personal case management to clients with the goal of increasing consistent financial support for children.

Role involves following LLBO CSEP policies, coordinating with Tribal Court staff, preparing paperwork for court actions, and maintaining confidential records with strict ethics and data integrity.

Qualifications

• At least two years of college education.
• Experience in Human Service or Child Support preferred.
• Experience with American Indian children and families preferred.
• Experience with Tribal or District court systems preferred.
• Experience with Microsoft Office applications.

Responsibilities

• Learn and follow LLBO CSEP Policy and Procedures Manual and relevant laws to carry out case management functions.
• Review and process applications for Child Support services per LLBO CSEP policies.
• Respond to inquiries from jurisdictions, customers, or the public per policy.
• Conduct in-office and telephone interviews with custodial and non-custodial parents.
• Perform buccal swabs for genetic testing when indicated for paternity establishment.
• Prepare paperwork for locate activities, service of process, testing, court hearings, and enforcement actions.
• Identify and utilize collection actions to minimize family conflict and obtain cooperation of non-custodial parents.
• Maintain confidential records and prepare reports for tribal and federal offices.

Skills

Customer service

Data entry

Oral & written communication

Confidentiality

Record keeping

Attention to detail

Interpersonal skills

Travel ability

Education

Two-year college education

Experience in Human Service or Child Support

Experience with American Indian children and families

Experience with Tribal or District court systems

Microsoft Office experience

Tools

Microsoft Office

Job description

Leech Lake Band of Ojibwe is seeking a diligent Child Support Case Manager to provide hands-on, personal case management to clients with the goal of increasing consistent financial support for children.

Role involves following LLBO CSEP policies, coordinating with Tribal Court staff, preparing paperwork for court actions, and maintaining confidential records with strict ethics and data integrity.