Triage RN: Clinic-Based Care Navigator in Boone, NC

UNC Health Appalachian; Boone (NC); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement plan with employer match

Paid time off

Tuition reimbursement

Wellness incentives

Job summary

UNC Health Appalachian is seeking a Triage Registered Nurse (RN) to perform telephone and in-person clinical assessments, triage patients, and coordinate care in a Boone, North Carolina clinic. The role emphasizes evidence-based guidance, patient education, and timely escalation of urgent cases.

The ideal candidate holds an accredited nursing degree, an active RN license, and at least two years of triage-focused nursing experience, preferably in outpatient settings.

Qualifications

• Graduate of an accredited nursing program.
• Minimum of two (2) years of nursing experience with demonstrated proficiency in triage and patient assessment.
• Current and valid Registered Nurse license; Basic Life Support (BLS) required at time of hire.

Responsibilities

• Conduct telephone and in-person clinical assessments using established protocols.
• Evaluate patient symptoms and determine appropriate next steps in care.
• Provide clinical guidance, education, and recommendations based on patient needs.
• Escalate urgent or complex cases to providers when appropriate.
• Coordinate communication between patients, providers, and healthcare team members.
• Support continuity of care through accurate assessment and documentation.

Skills

Telephone triage

Clinical assessment

Critical thinking

EMR proficiency

Education

Graduate of an accredited nursing program

Tools

EMR systems

Job description

UNC Health Appalachian is seeking a Triage Registered Nurse (RN) to perform telephone and in-person clinical assessments, triage patients, and coordinate care in a Boone, North Carolina clinic. The role emphasizes evidence-based guidance, patient education, and timely escalation of urgent cases.

The ideal candidate holds an accredited nursing degree, an active RN license, and at least two years of triage-focused nursing experience, preferably in outpatient settings.