Registered Nurse Navigator Triage - Population Health

Azza HealthCare Agency; Danville (PA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Tuition reimbursement

Wellness programs

Family support services

Job summary

Azza HealthCare Agency is seeking a registered nurse to provide triage services and health advice both over the phone and in person. The role includes assessing patient acuity, coordinating urgent care, documenting information, and delivering protocol-driven clinical guidance.

Responsibilities include patient education, scheduling emergency appointments, coordinating care across departments, and supporting new staff orientation in a clinical setting focused on quality and safety.

Qualifications

• Graduate from a nursing specialty training program (required).
• Preference for a Bachelor's Degree in Nursing.
• Five years of nursing experience, ICU/ED background, and specialty certifications preferred.
• Proficiency in computer skills, including Microsoft Office and telehealth platforms.

Responsibilities

• Provide triage services and health advice over the phone and in person.
• Assess patient acuity and coordinate urgent care.
• Document patient information and deliver protocol-driven clinical guidance.
• Educate patients and schedule emergency appointments.
• Coordinate care across departments and support new staff orientation.
• Explain medical conditions and ensure timely documentation.
• Collaborate with external organizations and adhere to clinical protocols.

Skills

Assessment skills

Communication skills

Patient care

Patient education

Safety awareness

Education

Nursing specialty training program

Bachelor's Degree in Nursing

Tools

Microsoft Office

Telehealth platforms

Job description

We are seeking a registered nurse to provide triage services and health advice both over the phone and in person. Responsibilities include assessing patient acuity, coordinating urgent care, documenting patient information, and delivering protocol-driven clinical guidance. The role involves patient education, scheduling emergency appointments, coordinating care across departments, and supporting new staff orientation. The nurse manages communication with patients, explains medical conditions, and ensures timely documentation. Collaboration with external organizations and adherence to clinical protocols are essential.

Qualifications include a graduate from a nursing specialty training program (required), with a preference for a Bachelor's Degree in Nursing. Five years of nursing experience, ICU/ED background, and specialty certifications are preferred. Proficiency in computer skills, including Microsoft Office and telehealth platforms, is necessary. The role requires strong assessment, communication, and patient care skills, with a focus on patient satisfaction and safety.

This position offers benefits starting from day one, including health insurance, retirement plans, paid time off, tuition reimbursement, wellness programs, and family support services. The work environment is clinical, emphasizing quality, collaboration, and continuous learning. The organization values diversity, innovation, and excellence in healthcare delivery.