Triage Nurse — Rapid Patient Support & Care

Community Health Care Inc; Bridgeton (NJ); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

Paid time off (vacation, sick leave, &

401(k) retirement plan with employer

Continuing education and professional

Reimbursement for licensure and certs

Flexible Spending Accounts (FSA)

Tuition reimbursement

Reimbursement for CPR

Discounted services

Employee recognition programs

Health Reimbursement Arrangement (HRA)

Pension plan

Cancer insurance policies

Employee-paid life insurance — 2x

AAA membership (discounted rates)

BJ’s Wholesale Club membership (dis)}]

Comprehensive medical, dental, and vis

Paid time off (vacation, sick leave, &

401(k) retirement plan with employer

Incentive program

Life and disability insurance

Continuing education and professional

Flexible Spending Accounts (FSA)

Tuition reimbursement

Reimbursement for licensure and certs

Reimbursement for CPR

Discounted services

Employee recognition programs

Health Reimbursement Arrangement (HRA)

Pension plan

Cancer insurance policies

Employee-paid life insurance — 2x

AAA membership (discounted rates)

BJ’s Wholesale Club membership (dis)}

Job summary

CompleteCare is seeking a Nursing Call Center Associate in Bridgeton, NJ to handle incoming calls for patients, hospitals, and pharmacies, providing courteous service and updating demographics. The role includes routing urgent medical issues to on-site nurses and using the care team to answer clinical questions within scope.

You will follow scripting, manage triage tasks, and schedule same-day or next-day visits when appropriate, ensuring timely documentation in the EMR.

Qualifications

• Graduate of an accredited nursing program.
• 3+ years’ experience in nursing; triage a plus.
• Current license for the state board of nursing.

Responsibilities

• Provide best customer service with phone etiquette.
• Follow company communication script.
• Update demographics at every point of contact.
• If urgent medical issue, transfer to on-site nurse.
• Answer clerical/clinical questions within nurse scope.
• Complete urgent referrals and schedule visits as appropriate.

Education

Graduate of an accredited nursing program

3+ years’ experience in nursing

Current license for the state board of nursing

Job description

CompleteCare is seeking a Nursing Call Center Associate in Bridgeton, NJ to handle incoming calls for patients, hospitals, and pharmacies, providing courteous service and updating demographics. The role includes routing urgent medical issues to on-site nurses and using the care team to answer clinical questions within scope.

You will follow scripting, manage triage tasks, and schedule same-day or next-day visits when appropriate, ensuring timely documentation in the EMR.