Triage Nurse — Rapid, Compassionate Patient Care

CompleteCare; Bridgeton (NJ); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Job summary

CompleteCare in Bridgeton, NJ seeks an experienced RN to manage inbound calls, triage patients, and coordinate urgent referrals. The role emphasizes accurate demographics, adherence to scripts, and timely documentation in the EMR.

The ideal candidate has 3+ years of nursing experience, current RN licensure, and strong customer-service skills to support patients, hospitals, and pharmacies effectively.

Qualifications

• Graduate of an accredited nursing program.
• 3+ years' nursing experience.
• Current RN license in the state board of nursing.

Responsibilities

• Receive and assist incoming calls from patients and hospitals.
• Follow company communication script and update demographics at contact.
• Triage urgent medical issues and transfer to a nurse when needed.
• Schedule same-day or next-day visits when clinically appropriate.
• Document nurse tasks and triage notes in the EMR.

Skills

Customer service

Phone etiquette

Medical triage

EMR documentation

Education

RN license

Tools

EMR systems

Job description

CompleteCare in Bridgeton, NJ seeks an experienced RN to manage inbound calls, triage patients, and coordinate urgent referrals. The role emphasizes accurate demographics, adherence to scripts, and timely documentation in the EMR.

The ideal candidate has 3+ years of nursing experience, current RN licensure, and strong customer-service skills to support patients, hospitals, and pharmacies effectively.