Triage Nurse

CONSUMER DIRECTED SERVICES INC.; Creve Coeur (MO); On-site; USD 65,000 - 95,000; Full time

Job summary

CONSUMER DIRECTED SERVICES INC. is seeking an RN Phone Triage Nurse in Missouri. The role focuses on delivering evidence-based telephone care, assessing symptoms, applying triage protocols, and guiding patients to appropriate levels of care. Strong communication and EHR documentation are essential.

The ideal candidate holds an active RN license and demonstrates collaboration with healthcare teams to improve patient outcomes and satisfaction.

Qualifications

• Active RN license in the United States.
• Strong clinical assessment and triage capabilities.
• Excellent communication and patient education skills.
• Proficient in EHR documentation and workflow.
• Ability to collaborate effectively within a healthcare team.

Responsibilities

• Deliver compassionate, evidence-based care via telephone to patients.
• Assess symptoms and apply clinical triage protocols.
• Determine appropriate levels of care and provide clear education and safety instructions.
• Document interactions accurately in the EHR.
• Collaborate with healthcare providers to ensure optimal patient outcomes.
• Support quality improvement and patient satisfaction initiatives.

Skills

RN licensure

Clinical triage

Phone-based care

EHR documentation

Team collaboration

Education

BSN or nursing degree

Job description

• Deliver compassionate, evidence-based care via telephone to patients
• Assess symptoms and apply clinical triage protocols
• Determine appropriate levels of care and provide clear education and safety instructions
• Document interactions accurately in the EHR
• Collaborate with healthcare providers to ensure optimal patient outcomes
• Support quality improvement and patient satisfaction initiatives

Role:

RN Phone Triage Nurse

Responsibilities

• Deliver compassionate, evidence-based care via telephone to patients
• Assess symptoms and apply clinical triage protocols
• Determine appropriate levels of care and provide clear education and safety instructions
• Document interactions accurately in the EHR
• Collaborate with healthcare providers to ensure optimal patient outcomes
• Support quality improvement and patient satisfaction initiatives

Qualifications & Skills

• Registered Nurse (RN) licensure
• Strong clinical assessment and triage skills
• Excellent communication and patient education abilities
• Proficiency in Electronic Health Records (EHR) documentation
• Ability to work collaboratively within a healthcare team

Key Duties:

Provide safe, timely, and effective telephone-based nursing care, ensuring patients receive appropriate guidance and access to care, while supporting organizational quality and satisfaction goals.