Triage Nurse-LPN

Bluestem Health; Lincoln (NE); On-site; USD 33,000 - 44,000; Full time

Job summary

Bluestem Health is seeking a Triage Nurse in Lincoln, NE. The role focuses on nurse-led triage via telecommunication and in-person encounters, using protocols to guide patient dispositions to care settings.

The RN/LPN must coordinate with the care team, document thoroughly in the EHR, and educate patients while ensuring timely access to services. This is a patient-centered position within a busy clinic environment.

Qualifications

• Active RN or LPN license in Nebraska.
• Certified Basic Life Support required.
• ER/ICU/urgent care experience preferred.
• Proficient with EHR systems.
• Strong problem solving and organizational skills.
• Ability to work under pressure with confidentiality.
• Detail-oriented and accurate in documentation.

Responsibilities

• Triage patient calls and walk-ins using established protocols.
• Document assessments, plans, and follow-ups in the EHR.
• Coordinate same-day and walk-in appointment scheduling.
• Provide patient education as needed (disease management, preventive care).
• Assist providers with procedures and medication administration as directed.
• Monitor patient flow to ensure timely services.
• Maintain confidentiality and professional communication.

Skills

Nursing license

Basic Life Support

EHR proficiency

Problem solving

Organization

Attention to detail

Independence

Communication under pressure

Education

Nebraska RN or LPN license

Tools

Electronic Health Record system

Job description

Description

Position Summary

The Triage Nurse provides care to individuals or defined patient populations through the use of telecommunications or face-to-face interactions, in accordance with computer-based algorithms, protocols, or guidelines. The nurse uses critical thinking and communication skills to assess, plan, implement, educate and evaluate patient outcomes. The Triage Nurse performs care coordination and professional nursing functions to assess the severity of the patient’s health concerns using protocols and algorithms in a manner that provides patient dispositions to emergency care, clinic provider appointments, and triage nurse clinic services within the scope of the licensed practice.

Essential Duties

• 1. The Triage Nurse will be part of a care coordination team supporting general care processes alongside the providers.
• 2. Manages nurse-directed patient telephone calls and walk-in patients requesting health care services.
• 3. Evaluates and assesses patient’s health care needs based on patient’s signs and symptoms utilizing established triage protocols and guidelines.
• 4. Obtains appropriate input and direction from the provider, as needed, to determine best clinical course of action and recommendations for specific patient health care needs.
• 5. Accurately documents symptoms/complaints, nursing assessment, advice provided and patient/caller response. Follows policies, procedures, and protocols to ensure consistency and departmental effectiveness, as well as, improve health care outcomes of patients/callers and their access to appropriate health care.
• 6. Coordinate and schedule same-day and walk-in appointments on the provider schedules
• 7. Utilize standing orders, triage protocols and algorithms appropriately.
• 8. Monitor patient flow in the clinic; ensure that patients receive all recommended services in a timely manner.
• 9. Provide patient education, as needed: e.g. chronic disease, preventive and family.
• 10. Administers certain medications, injections, immunizations and family planning options as ordered by provider.
• 11. Assures that pertinent medical information is forwarded to proper departments as needed for continuity of patient care.
• 12. Documents in electronic health record (EHR); triage assessment, plan, implementation, evaluation, and follow-up.
• 13. As needed, perform other nursing functions as assigned. Assist providers with special procedures as needed.
• 14. Help manage prescription refills, per protocol.
• 15. Other duties as assigned.

Requirements

• Registered Nurse (RN) or Licensed Practical Nurse (LPN) in the State of Nebraska
• Certified – Basic Life Support
• ER, ICU, or Urgent Care experience, preferred
• Computer skills required, Electronic Health Record Experience preferred
• Excellent problem solving skills
• Highly organized and ability to meet deadlines
• Attentive to detail, quality and accuracy
• Self-starter and able to work with minimal supervision
• Ability to interrelate with wide variety of people, maintain high level of confidentiality, and work under pressure