Tri-State Regional Operations Performance Lead

Specialty Building Prodcucts; Bethlehem (Northampton County); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Specialty Building Products is seeking a Regional Operations Performance Manager for the Tri-State Region to improve how work is completed and to lead improvement projects. You will collaborate with Divisional VPs, Regional Directors, and branch teams to implement standards, optimize processes, and drive service, productivity, quality, and cost improvements.

The role emphasizes using data to solve problems, maintaining project momentum, and ensuring new processes are sustained.

Qualifications

• Bachelor's degree in Operations, Supply Chain, Engineering, Business, or a related field; equivalent relevant experience may be considered.
• At least five years of increasing responsibility in distribution, manufacturing, logistics, or operations across multiple locations.
• Experience leading improvement projects that produced measurable results.
• Ability to analyze operational and financial data using Microsoft Excel; experience with Power BI or similar tools is preferred.
• Ability to meet the position's travel requirements, 50-70%, including overnight travel.

Responsibilities

• Lead regional projects, improvement meetings, and problem-solving efforts.
• Put company operations-improvement programs into place and adjust the rollout for each location while maintaining required company standards.
• Review warehouse, transportation, manufacturing, inventory, and office processes to find delays, unnecessary work, and opportunities to improve.
• Create and put in place clear work procedures, visual tools, daily operating reviews, labor plans, and regular performance checks.
• Work with local leaders to improve warehouse layout, product flow, picking, staging, loading, inventory accuracy, and employee productivity.
• Create clear project plans, schedules, assigned actions, and methods to track results.
• Review operating measures and financial results, determine what is causing problems, and develop practical action plans.
• Help branch leaders and supervisors maintain new processes, review results, and make sure teams follow agreed-upon standards.
• Coordinate work among Operations, Sales, Transportation, Technology, Safety, HR, Finance, and other support teams.
• Work with the Operations Performance Strategy Team to develop practical standards, tools, and resources that branches can use.
• Raise major risks, roadblocks, staffing or resource needs, and decisions to the Director of Operations Performance Execution and the Regional Director.
• Document methods that work well and share feedback with the Strategy Team to improve company tools, standards, and training.
• Support branch openings, site consolidations, acquisitions, new-system rollouts, and other major operational changes as assigned.

Skills

Data analysis

Stakeholder collaboration

Effective communication

Travel readiness

Leadership

Education

Bachelor's degree in Operations, Supply Chain, Engineering, Business, or related field

Tools

Power BI

Excel

Job description

Specialty Building Products is seeking a Regional Operations Performance Manager for the Tri-State Region to improve how work is completed and to lead improvement projects. You will collaborate with Divisional VPs, Regional Directors, and branch teams to implement standards, optimize processes, and drive service, productivity, quality, and cost improvements.

The role emphasizes using data to solve problems, maintaining project momentum, and ensuring new processes are sustained.