Trek Base Camp Manager

Summitbsa; Glen Jean (WV); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Housing provided?

Uniform provided

Staff clothing

Job summary

Summitbsa is seeking staff to welcome High Adventure guests and run evening programs at the Summit trek camp in West Virginia. The role includes greeting guests, sharing information on hours and activities, and coordinating check-in and departure processes.

You'll help facilitate evening activities, ensure safety and order, and complete an end-of-season report with recommendations for improvements. A positive, service-minded attitude and adherence to policies are essential.

Qualifications

• Minimum age: 18+
• General computer skills (Excel, Word, software navigation)
• Valid driver license and ability to obtain a Summit Driving Permit
• Willing to become a registered Scouting America member (includes background screening)
• Comfortable using Microsoft Teams for daily work-related communication

Responsibilities

• Greet SBR trek guests as they arrive
• Provide information about Summit evening program, dining hall hours, store hours, etc.
• Facilitate evening activities in trek camp
• Oversee the daily check-in, departure, and verification of trek guests for whitewater
• Write an end-of-season report to include operational improvements for your area
• Model the Scout Oath and Law in daily interactions
• Maintain a clean, organized, inspected, neat, and safe work area
• Perform additional duties assigned by SBR leadership
• Abide by policies and procedures outlined in the SBR staff handbook

Skills

General computer skills

Microsoft Teams

Customer service

Tools

Excel

Word

Job description

Position Overview

To provide a fun and welcoming environment for our High Adventure guests.

Key Responsibilities

• Greet SBR trek guests as they arrive
• Provide information about Summit evening program, dining hall hours, store hours, etc.
• Facilitate evening activities in trek camp
• Oversee the daily check-in, departure, and verification of trek guests for whitewater
• Write an end-of-season report to include operational improvements for your area
• Model the Scout Oath and Law in daily interactions
• Maintain a clean, organized, inspected, neat, and safe work area
• Perform additional duties assigned by SBR leadership
• Abide by policies and procedures outlined in the SBR staff handbook

Qualifications

• Minimum age: 18+
• General computer skills (Excel, Word, software navigation)
• Valid driver license and ability to obtain a Summit Driving Permit
• Willing to become a registered Scouting America member (includes background screening)
• Comfortable using Microsoft Teams for daily work-related communication

Physical & Practical Requirements

• Ability to stand, walk, and hike and up to 10 hours daily and ability to lift/move up to 70 pounds
• Complete the Annual Health and Medical Record, including height/weight guidelines
• Housing: 10'x12' platform tent in Staff Camp | Uniform: Summit Staff Uniform | Work Hours: 45 - 55

Desired Traits

• High emotional intelligence (such as self/social awareness and team dynamics)
• Positive and cheerful attitude with a strong customer-service focus
• Adaptability in a fast-paced environment with ability to learn/develop hard and soft skills
• Ability to connect with individuals from diverse age groups, maturity, and backgrounds