Treatment Planning Coordinator

Enhance-Dental; Tulsa (OK); On-site; USD 35,000 - 55,000; Full time

Job summary

Enhance-Dental in Tulsa, OK is seeking a Treatment Planning Coordinator to verify patient insurance benefits, present treatment options, and secure essential documentation. You will maintain a productive schedule and support a fast-paced dental team.

Responsibilities include processing payments, reconciling invoices, updating patient accounts, coordinating with billing teams, and ensuring HIPAA/OSHA compliance. Strong communication and organizational skills are required.

Qualifications

• High school diploma or equivalent required.
• Bachelor's Degree in a related field preferred.
• Exceptional written and verbal communication skills required.
• Prior dental experience preferred.

Responsibilities

• Prepare and present clear and reliable treatment plans for patients, including presenting financial options.
• Secure appropriate documentation from patients and store in applicable software(s).
• Build strong relationships with patients and support practice growth.
• Reconcile invoices, identify discrepancies, and check reports for accuracy.
• Document billing activity in internal databases and reporting software(s).
• Receive and sort incoming payments with accuracy and timeliness.
• Manage account status and balances; identify inconsistencies.
• Process and post patient payments; issue invoices and receipts.
• Update accounts receivable with new or missed payments; coordinate with Central/Medical Billing teams.
• Maintain a professional reception area and respond to emails/voicemails.

Skills

Communication

Dental office experience

Attention to detail

Verbal communication

Education

High school diploma or equivalent

Bachelor's degree in related field (preferred)

Job description

Job PurposeTreatment Planning Coordinators are responsible for verifying patient insurance benefits, communicating with patients about treatment cost, generating and presenting financial arrangements to patients, processing payments, and maintaining a productive and efficient schedule.Duties and ResponsibilitiesPrepare and present clear and reliable treatment plans for patients, including presenting financial options to patients and documenting the final financial arrangementSecure appropriate documentation from patients and store in applicable software(s)Build strong relationships with patients and support activities that grow the practiceReconcile invoices, identify discrepancies, and check reports for accuracyDocument clear and reliable billing activity in internal databases and reporting software(s)Receive and sort incoming payments with attention to accuracy and timelineManage the status of accounts and balances; strong ability to identify inconsistenciesProcessing and posting patient paymentsIssue invoices and receipts to patientsUpdate the accounts receivable database with new accounts or missed paymentsCoordinate with Central Billing and Medical Billing teams to ensure proper billing and collectionsMaintaining a professional reception areaMonitoring and replying to emails and voicemailsChecking daily appointment schedules and filling gaps to ensure positive productionPreparing end-of-day reports and depositsMaintaining OSHA and HIPAA CompliancePerform all other duties as assignedEducation: High school diploma or equivalent required, Bachelor's Degree in a related field preferredExperience: Exceptional written and verbal communication skills required; prior dental experience preferredWorking conditions:Dental practices run at a fast pace and treatment coordinators will be required to keep up with the flow ofdoctors and patients.Physical requirements:Treatment Coordinators will be required to:Sit for long periodsLook at a computer screen for extended periodsStand for long periods.Lifting up to 50 poundsReports to: Area Director of Operations / Operations ManagerDirect reports: None