Treatment Planning Coordinator

Enhance-Dental; Sapulpa (OK); On-site; USD 42,000 - 54,000; Full time

Job summary

Enhance-Dental is seeking a Treatment Planning Coordinator to verify patient insurance benefits, present treatment costs, and secure financial arrangements while maintaining efficient scheduling in a fast-paced dental practice.

Responsibilities include preparing clear treatment plans with financial options, processing payments, reconciling invoices, coordinating with Central Billing, and upholding HIPAA compliance to protect patient information.

Qualifications

• High school diploma or equivalent required; Bachelor's degree preferred.
• Exceptional written and verbal communication skills.
• Dental experience preferred.
• Ability to manage accounts receivable and scheduling.

Responsibilities

• Prepare and present clear treatment plans for patients, including financial options.
• Process patient payments and manage accounts receivable.
• Coordinate with Central Billing and Medical Billing teams to ensure proper billing and collections.
• Maintain HIPAA compliance and professional reception standards.

Skills

Communication skills

Education

High school diploma or equivalent

Bachelor's degree in related field

Job description

Job PurposeTreatment Planning Coordinators are responsible for verifying patient insurance benefits, communicating with patients about treatment cost, generating and presenting financial arrangements to patients, processing payments, and maintaining a productive and efficient schedule.Duties and ResponsibilitiesPrepare and present clear and reliable treatment plans for patients, including presenting financial options to patients and documenting the final financial arrangementSecure appropriate documentation from patients and store in applicable software(s)Build strong relationships with patients and support activities that grow the practiceReconcile invoices, identify discrepancies, and check reports for accuracyDocument clear and reliable billing activity in internal databases and reporting software(s)Receive and sort incoming payments with attention to accuracy and timelineManage the status of accounts and balances; strong ability to identify inconsistenciesProcessing and posting patient paymentsIssue invoices and receipts to patientsUpdate the accounts receivable database with new accounts or missed paymentsCoordinate with Central Billing and Medical Billing teams to ensure proper billing and collectionsMaintaining a professional reception areaMonitoring and replying to emails and voicemailsChecking daily appointment schedules and filling gaps to ensure positive productionPreparing end-of-day reports and depositsMaintaining OSHA and HIPAA CompliancePerform all other duties as assignedEducation: High school diploma or equivalent required, Bachelor's Degree in a related field preferredExperience: Exceptional written and verbal communication skills required; prior dental experience preferredWorking conditions:Dental practices run at a fast pace and treatment coordinators will be required to keep up with the flow ofdoctors and patients.Physical requirements:Treatment Coordinators will be required to:Sit for long periodsLook at a computer screen for extended periodsStand for long periods.Lifting up to 50 poundsReports to: Area Director of Operations / Operations ManagerDirect reports: None