Treatment Coordinator

Premier Dentist Partners; Woodbridge Township (NJ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

401k

Vision insurance

Dental discounts

Job summary

Premier Dentist Partners is seeking a Treatment Coordinator to bridge between patients and the dental team. You will guide patients through proposed treatments, discuss financial options, and coordinate appointments to ensure timely care.

Responsibilities include explaining procedures, calculating costs, coordinating with front desk, and maintaining accurate patient records to support smooth operations and exceptional patient experiences.

Qualifications

• Experience in a dental office or patient coordination role.
• Knowledge of dental terminology, procedures and treatment planning.
• Excellent communication and interpersonal skills.
• Proficiency with practice management software and MS Office.

Responsibilities

• Meet with patients to discuss treatment recommendations.
• Explain proposed treatments and accompanying costs clearly.
• Address patient questions about procedures and outcomes.
• Collaborate with dentists to develop tailored treatment plans.
• Coordinate treatment sequences and scheduling with front desk staff.
• Provide cost estimates and explain insurance coverage and payments.
• Assist with insurance verification, claims, and billing as needed.
• Maintain accurate patient records and consent forms.
• Support smooth operations and patient experience.

Skills

Dental terminology knowledge

Customer service

Communication skills

Software proficiency

Education

High school diploma or equivalent

Dental assisting/office admin certification a plus

Tools

Dental practice management software

Microsoft Office

Job description

Overview

As a Treatment Coordinator, you will serve as a vital link between the dental practice and patients, guiding them through and helping patients understand their proposed treatment. You will review treatment plans, discuss financial options, and coordinating appointments to ensure patients receive the care they need.

Responsibilities

• Meet with patients to discuss treatment recommendations provided by the dentist.
• Explain proposed treatments, procedures, and associated benefits in clear and understandable terms.
• Address patient questions or concerns regarding dental procedures and outcomes.
• Collaborate with dentists and other dental professionals to develop comprehensive treatment plans tailored to each patient's needs and goals.
• Coordinate treatment sequences and timelines to optimize efficiency and patient convenience.
• Provide patients with detailed estimates of treatment costs and breakdowns of insurance coverage, copayments, and out-of-pocket expenses.
• Discuss available payment options, including financing plans, credit arrangements, and insurance coverage.
• Assist patients in understanding their financial responsibilities and making informed decisions about their treatment investments.
• Coordinate scheduling of appointments for various treatments, consultations, and follow-up visits.
• Work closely with front desk staff to ensure appointment availability and optimize the scheduling process.
• Maintain accurate and up-to-date patient records, including treatment plans, consent forms, and financial agreements.
• Assist with insurance verification, claims processing, and billing as needed.
• Collaborate with dental office staff to ensure smooth operations and exceptional patient experiences.

Qualifications

• Previous experience in a dental office setting, preferably in a patient coordination or customer service role.
• Strong knowledge of dental terminology, procedures, and treatment planning principles.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with patients.
• Proficiency in dental practice management software and Microsoft Office applications.
• Detail-oriented approach with a focus on accuracy in recordkeeping and documentation.
• Ability to multitask, prioritize tasks, and adapt to changing priorities in a fast-paced environment.
• Empathetic and compassionate attitude towards patients, with a commitment to providing personalized care and support.
• High school diploma or equivalent required; additional education or certification in dental assisting or office administration is a plus.

Benefits

• Paid time offPaid Holidays Medical insuranceFSA and HASVision401kVoluntary Life/AD&D insurance Short term disability Long term disability Accident InsuranceCritical IllnessDependent care FSA Commuter Benefits Employee Assistance program Perks and discounts through ADP & Benefits hub Pet insurance