Treatment Plan Coordinator

Dental Care Alliance; Philadelphia (Philadelphia County); On-site; USD 30,307 - 34,440; Full time

Job summary

Towncare Dental Partnership is looking for an Experienced Dental Treatment Coordinator to support multiple dental practices in Pennsylvania, including Haverford, Media, and Wyncote. This role requires a strong background in dental operations, including treatment planning, scheduling, and insurance verification.

The ideal candidate will be patient-focused, organized, and able to thrive in a fast-paced environment. Compensation ranges from $22 to $25 per hour based on experience, making it an excellent opportunity for growth within the organization.

Qualifications

• Strong background in dental office operations and treatment planning.
• Experience with scheduling and patient communication.
• Ability to maintain efficiency across multiple office locations.

Responsibilities

• Present treatment plans and discuss financial arrangements with patients.
• Coordinate scheduling to maximize productivity and patient satisfaction.
• Verify insurance benefits and assist patients with coverage.

Skills

Dental insurance knowledge

Customer service skills

Multitasking ability

Communication skills

Experience with dental management software

Education

High school diploma or equivalent

2 years of front office experience in a dental setting

Tools

Microsoft Office Suite

Dental practice management software

Job description

Overview

Experienced Dental Treatment Coordinator

We are seeking an experienced and motivated Dental Treatment Coordinator to support our growing dental practices in Haverford, Media, and Wyncote, PA.

The ideal candidate will have a strong background in dental office operations, including treatment presentation, scheduling, patient communication, insurance verification, benefits coordination, and case acceptance. We are looking for someone who is highly organized, patient-focused, and comfortable helping drive efficiency and consistency across multiple office locations.

Responsibilities:

• Present treatment plans and discuss financial arrangements with patients
• Coordinate scheduling to maximize productivity and patient satisfaction
• Verify insurance benefits and assist patients with understanding coverage
• Follow up on pending treatment and unscheduled treatment plans
• Support front office operations and patient communication
• Collaborate with office leadership to help maintain efficient workflows

Qualifications:

• Previous experience as a Dental Treatment Coordinator or experienced Patient Service Representative in a dental practice
• Strong knowledge of dental insurance and treatment planning
• Excellent communication and customer service skills
• Ability to multitask and work effectively in a fast-paced environment
• Experience with dental practice management software preferred

This is an excellent opportunity for an experienced dental professional seeking a stable role with opportunities for future growth as our organization continues to expand.

Compensation: $22–$25 per hour, based on experience.

Responsibilities

• Educate, consult, and present patient treatment plans in clear and supportive manner
• Schedule and confirm patient appointments
• Verify and process insurance for clinical appointments
• Maintain accurate and up-to-date patient records and information using dental software
• Collect and process payments for services rendered
• Manage doctors and hygiene schedules as needed
• Support marketing and promotional efforts to drive patient engagement and growth

Qualifications

• High school diploma or equivalent (required)
• Minimum of 2 years of front office experience,in a dental setting and dental software, required
• Proficiency in Microsoft Office Suite
• Experience working with various dental insurance plans, couples with strong communication skills.

Legal Disclaimer: We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.