Treatment Plan Coordinator

Dental Care Alliance; Pennsylvania; On-site; USD 30,307 - 34,440; Full time

Job summary

Dental Care Alliance seeks an experienced Dental Treatment Coordinator to support its practices in Haverford, Media, and Wyncote, PA. You will present treatment plans, discuss financial options, and coordinate scheduling to maximize productivity and patient satisfaction.

Ideal candidates bring dental office operations experience, strong communication, and knowledge of insurance benefits. This role supports multiple locations with a focus on efficiency and patient care.

Qualifications

• Front office experience in a dental setting is required.
• Knowledge of dental insurance and treatment planning.
• Experience with dental software is preferred.
• Excellent communication and customer service skills.
• High school diploma or equivalent.
• Minimum 2 years front office experience in a dental setting.

Responsibilities

• Present treatment plans and discuss financial arrangements with patients.
• Coordinate scheduling to maximize productivity and patient satisfaction.
• Verify insurance benefits and assist patients with understanding coverage.
• Follow up on pending treatment and unscheduled treatment plans.
• Support front office operations and patient communication.
• Collaborate with office leadership to maintain efficient workflows.
• Educate, consult, and present treatment plans clearly to patients.
• Schedule and confirm patient appointments.
• Verify and process insurance for clinical appointments.
• Maintain patient records using dental software.
• Collect and process payments for services rendered.
• Manage doctors and hygiene schedules as needed.
• Support marketing and promotional efforts to drive patient engagement and growth.

Skills

Communication

Customer service

Multitasking

Education

High school diploma

Tools

Microsoft Office

Dental software

Job description

Overview

We are seeking an experienced and motivated Dental Treatment Coordinator to support our growing dental practices in Haverford, Media, and Wyncote, PA. The ideal candidate will have a strong background in dental office operations, including treatment presentation, scheduling, patient communication, insurance verification, benefits coordination, and case acceptance. We are looking for someone who is highly organized, patient-focused, and comfortable helping drive efficiency and consistency across multiple office locations.

Responsibilities

• Present treatment plans and discuss financial arrangements with patients
• Coordinate scheduling to maximize productivity and patient satisfaction
• Verify insurance benefits and assist patients with understanding coverage
• Follow up on pending treatment and unscheduled treatment plans
• Support front office operations and patient communication
• Collaborate with office leadership to help maintain efficient workflows
• Educate, consult, and present patient treatment plans in clear and supportive manner
• Schedule and confirm patient appointments
• Verify and process insurance for clinical appointments
• Maintain accurate and up-to-date patient records and information using dental software
• Collect and process payments for services rendered
• Manage doctors and hygiene schedules as needed
• Support marketing and promotional efforts to drive patient engagement and growth

Qualifications

• Previous experience as a Dental Treatment Coordinator or experienced Patient Service Representative in a dental practice
• Strong knowledge of dental insurance and treatment planning
• Excellent communication and customer service skills
• Ability to multitask and work effectively in a fast-paced environment
• Experience with dental practice management software preferred
• High school diploma or equivalent (required)
• Minimum of 2 years of front office experience in a dental setting and dental software, required
• Proficiency in Microsoft Office Suite
• Experience working with various dental insurance plans, coupled with strong communication skills

Compensation

$22–$25 per hour, based on experience.

Legal Disclaimer

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.