Treatment Coordinator

Delawaresmiles; Hockessin (DE); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive benefits

Collaborative culture

Professional growth opportunities

Job summary

Delawaresmiles in Hockessin, Delaware is seeking a Treatment Coordinator to join our dynamic dental team. This role involves coordinating schedules for the dental team and ensuring high-quality patient care. The successful candidate will have strong organizational skills, excellent communication abilities, and a passion for contributing to patient satisfaction.

Responsibilities include maintaining patient accounts and educating patients about their treatment plans. We offer a supportive work environment with competitive benefits. Join us to make a difference in patients’ lives!

Qualifications

• Previous experience in a dental or healthcare setting preferred.
• Ability to build rapport with patients and team members.
• Ability to handle sensitive patient information with confidentiality.

Responsibilities

• Coordinate schedule for the dental team to ensure efficient operations.
• Maintain patient accounts according to DAD policies.
• Educate patients about treatment plans and financial options.

Skills

Excellent communication and interpersonal skills

Strong organizational and multitasking abilities

Proficiency in dental practice management software

Knowledge of dental terminology and treatment planning

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Description

Treatment Coordinator

Join our dynamic dental team as a Treatment Coordinator, where your organizational skills and patient-focused approach will play a vital role in delivering exceptional dental care. This position offers an exciting opportunity to contribute to a thriving practice dedicated to improving patient outcomes and fostering long‑term relationships. You will work closely with the dental team, including the doctor and assistants, to ensure smooth daily operations and promote practice growth.

Key Responsibilities:

• Coordinate schedule for the dental team, including the doctor and assistants, to ensure efficient daily operations and high‑quality patient care.
• Stimulate case acceptance opportunities to help the practice meet production goals and expand the patient base through effective follow‑up.
• Maintain patient accounts in accordance with Dental Associates of Delaware (DAD) policies and standards.
• Establish and maintain effective communication with patients, providing exceptional customer service and addressing their needs and concerns.
• Schedule patient appointments and manage patient flow to optimize practice productivity.
• Educate patients about treatment plans, financial options, and the importance of recommended procedures.
• Collaborate with the dental team to ensure patient satisfaction and foster positive relationships.
• Report directly to the Office Manager and work closely with the assigned doctor to coordinate patient schedules and relations.

Skills and Qualifications:

• Previous experience in a dental or healthcare setting preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Knowledge of dental terminology and treatment planning is a plus.
• Ability to build rapport with patients and team members.
• Proficiency in dental practice management software and Microsoft Office Suite.
• Professional appearance and demeanor.
• Ability to work effectively in a team environment and handle sensitive patient information with confidentiality.

At our practice, we value a collaborative and supportive culture that encourages professional growth and development. We offer competitive benefits and a positive work environment where your contributions make a meaningful difference in patients' lives. Join us and be part of a team committed to excellence in dental care.

Requirements

• High School diploma or equivalent
• Excellent customer service skills
• Strong written and oral communication skills
• Basic computer knowledge
• Ability to prioritize and multi‑task.
• Ability to handle collection of account balances from patients and coordinate financial arrangements for payments.
• Familiarity with dentistry field, specifically insurance billing, collections, and administrative functions

Leadership:

• Every member of D.A.D. is valued.
• Every member of D.A.D. is treated with respect.
• D.A.D. staff excel at customer service.
• We can rely on each other for support.
• I am committed to the company’s success.

Status Classification:

Hourly/Non‑Exempt

EEO statement:

Dental Management Strategies is an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics when making hiring decisions. All employment is decided on the basis of qualifications, merit, and business need.