Treatment Coordinator - Westrock Orthodontics

rockdentalbrands; Raymore (MO); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Career growth opportunities

Health options with pre-tax HSA

Complimentary dental and orthodontic

Paid time off & holidays

401K with company match

Job summary

rockdentalbrands is looking for a friendly front desk customer service representative in Missouri to join our dental practice. You will greet patients, explain treatments, and help patients understand fees and payment options while conveying a warm, professional image.

This role requires clear communication, attention to detail, the ability to multitask, and a drive to meet goals. Occasional travel to our Waynesville office may be required to support our clinics.

Qualifications

• Must have the ability to work well with the public.
• Excellent verbal and written communication skills are required.
• Excellent attention to detail
• Ability to multitask.
• Must have the drive to succeed in sales and to meet goals
• Excellent time management skills

Responsibilities

• Ensure the new patient/parent/guardian understands the treatment.
• Presents the fees for services and provides payment options to the client.
• Conveys a positive image of the practice.
• This position will travel to our office in Waynesville

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Multitasking

Sales & goals

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Responsibilities

• Ensure the new patient/parent/guardian understands the treatment.
• Presents the fees for services and provides payment options to the client.
• Conveys a positive image of the practice.

Qualifications

• Must have the ability to work well with the public.
• Excellent verbal and written communication skills are required.
• Excellent attention to detail
• Ability to multitask.
• Must have the drive to succeed in sales and to meet goals
• Excellent time management skills

Qualities needed to be successful in this role

Someone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs. Overall, someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind. If you offer all this and more, then we would love to meet you.

Total Rewards:

You’ll be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed. We will also provide the following:

• Support you Professionally: Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients.
• Support your Health & Well-being: flexible health and insurance options, including employer-paid pre‑tax Health Savings Account, Employee Assistance Program, and complimentary dental and orthodontic treatments that help you and your family stay on track.
• Life Balance: Paid time off and holiday pay.
• Planning for the future: plan for the future with an industry‑leading 401K retirement plan with matching company contributions.

* This position will travel to our office in Waynesville*