Treatment Coordinator - Westrock Orthodontics

FHLB Des Moines; Hot Springs (AR); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401K with employer match

Health insurance options

Paid time off

Dental and orthodontic treatments for您

Job summary

FHLB Des Moines is seeking a friendly, detail-oriented front desk associate in Hot Springs, AR to greet patients, schedule appointments, present fees, and coordinate treatment information with parents and guardians. The role emphasizes excellent verbal and written communication, public-facing professionalism, multitasking, and a commitment to patient care.

Benefits include a competitive pay, health options, 401K with company match, paid time off, and dental/orthodontic treatments for you and

Qualifications

• Must work well with the public.
• Excellent verbal and written communication skills.
• Excellent attention to detail.
• Ability to multitask.
• Drive to succeed in sales and meet goals.
• Excellent time management skills.
• Respectful and kind to fellow team members, patients, and the Doctor.

Responsibilities

• Ensure the new patient/parent/guardian understands the treatment.
• Presents the fees for services and provides payment options to the client.
• Conveys a positive image of the practice.

Skills

Customer service

Verbal communication

Written communication

Public interaction

Multitasking

Attention to detail

Sales driven

Time management

Team collaboration

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.ResponsibilitiesEnsure the new patient/parent/guardian understands the treatment.Presents the fees for services and provides payment options to the client.Conveys a positive image of the practice.QualificationsMust have the ability to work well with the public.Excellent verbal and written communication skills are required.Excellent attention to detailAbility to multitask.Must have the drive to succeed in sales and to meet goalsExcellent time management skillsQualities needed to be successful in this roleSomeone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs. Overall, someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind. If you offer all this and more, then we would love to meet you.Total Rewards: You’ll be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed. We will also provide the following:Support you Professionally: Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients.Support your Health & Well-being: flexible health and insurance options, including employer-paid pre-tax Health Savings Account, Employee Assistance Program, and complimentary dental and orthodontic treatments that help you and your family stay on track.Life Balance: Paid time off and holiday pay.Planning for the future: plan for the future with an industry-leading 401K retirement plan with matching company contributions.