Treatment Coordinator: Patient Education & Scheduling

Smile Doctors; Dallas (TX); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Bonus Opportunity

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Coverage

401(k) Plan

Paid Time Off

Brace Discounts

Job summary

Lepley Orthodontics in Dallas, TX is hiring a Treatment Coordinator to educate new patients on treatment options, discuss financial arrangements, and build strong patient relationships.

You will present plans, verify insurance, follow up to schedule consultations, coordinate referrals, and support local marketing efforts. The role requires a friendly, proactive communicator with sales experience and a patient-first attitude.

Qualifications

• High School diploma or equivalent.
• Minimum one year experience in sales or other service industry.
• Bilingual a plus, but not required.
• Ability build rapport with patients and maintain good working relationships with patients and coworkers.
• Excellent sales skills.
• Ability to talk to a person, not at a person.

Responsibilities

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections.
• Understand the practice’s policy on working with financials to educate patients on their payment options.
• Work pending reports and follow up with potential patients to schedule treatment.
• Preparation for patient exams, e.g. verifying insurance.
• Follow up with patients to set up consultations or begin treatment and keep schedules full.
• Coordinate patients referred to specialists for care prior to treatment as necessary.
• Assist in Local Store Marketing and community events.

Skills

Outgoing

Approachable

Empathetic

Proactive

Adaptable

Excellent written and verbal skills

Education

High School diploma or equivalent

College education preferred

Job description

Lepley Orthodontics in Dallas, TX is hiring a Treatment Coordinator to educate new patients on treatment options, discuss financial arrangements, and build strong patient relationships.

You will present plans, verify insurance, follow up to schedule consultations, coordinate referrals, and support local marketing efforts. The role requires a friendly, proactive communicator with sales experience and a patient-first attitude.