Treatment Coordinator: Patient Care & Financial Plans

Specialty Dental Brands; Cave Creek (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Paid holidays

Paid time off

Job summary

High Desert Oral Surgery & Implant Center in Cave Creek, AZ is seeking a diligent Treatment Coordinator to support patient care and practice operations. You will manage scheduling, present financial plans, verify insurance, and ensure accurate documentation in a fast-paced surgical setting.

The role focuses on clear communication with patients and coordination among dentists, hygienists, and staff to maintain smooth patient flow and meet production goals.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of experience in a dental office or healthcare administrative role preferred.
• Working knowledge of dental terminology, treatment planning, and insurance processes.
• Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental) is preferred.
• Strong organizational, communication, and customer service skills.
• Ability to multitask and remain composed in a fast-paced environment.
• Professional, proactive, and team-oriented mindset.
• Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined.

Responsibilities

• Coordinate patient scheduling to support provider productivity, hygiene flow, and overall practice efficiency.
• Prepare, present, and review financial treatment plans with patients, ensuring clear understanding of recommended care and financial expectations.
• Follow up with patients regarding proposed treatment plans and assist with scheduling the next steps.
• Verify insurance benefits, coverage, and fee schedules to provide accurate estimates and breakdowns.
• Communicate treatment fees, document financial arrangements, and confirm patient payment commitments.
• Assist patients with insurance forms and ensure accurate and complete documentation.
• Serve as a primary point of contact for patient questions regarding treatment, scheduling, and financial concerns.
• Maintain accurate and up-to-date patient records within practice management software.
• Collaborate closely with dentists, hygienists, office managers, and patient coordinators to ensure seamless patient flow.

Job description

High Desert Oral Surgery & Implant Center in Cave Creek, AZ is seeking a diligent Treatment Coordinator to support patient care and practice operations. You will manage scheduling, present financial plans, verify insurance, and ensure accurate documentation in a fast-paced surgical setting.

The role focuses on clear communication with patients and coordination among dentists, hygienists, and staff to maintain smooth patient flow and meet production goals.