Treatment Coordinator - Hall Orthodontics

FHLB Des Moines; Hot Springs (AR); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

401K retirement plan

Employer-paid Health Savings Account

Dental and orthodontic treatments

Job summary

FHLB Des Moines is seeking a front desk/patient coordinator in Hot Springs, AR to greet patients, explain treatments, and manage payments. You will present service fees and payment options, ensuring a friendly, professional image of the practice.

The ideal candidate excels in customer service, communicates clearly, handles multitasking, and works well with the public. Experience with computer systems and independent work is valued, with team support when needed.

Qualifications

• Must have the ability to work well with the public.
• Excellent verbal and written communication skills are required.
• Excellent attention to detail.
• Ability to multitask.
• Drive to succeed in sales and to meet goals.
• Excellent time management skills.
• Exceptional customer service skills.
• Computer literacy.
• Works independently and anticipates team and doctor needs.
• Respectful to fellow team members, patients, and the Doctor.

Responsibilities

• Ensure the new patient/parent/guardian understands the treatment.
• Presents the fees for services and provides payment options to the client.
• Conveys a positive image of the practice.

Skills

Public interaction

Verbal communication

Written communication

Attention to detail

Multitasking

Sales mindset

Time management

Customer service

Computer literacy

Independent work

Team & doctor support

Professionalism

Tools

Dental practice software

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.ResponsibilitiesEnsure the new patient/parent/guardian understands the treatment.Presents the fees for services and provides payment options to the client.Conveys a positive image of the practice.QualificationsMust have the ability to work well with the public.Excellent verbal and written communication skills are required.Excellent attention to detailAbility to multitask.Must have the drive to succeed in sales and to meet goalsExcellent time management skillsQualities needed to be successful in this roleSomeone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs. Overall, someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind. If you offer all this and more, then we would love to meet you.Total Rewards: You’ll be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed. We will also provide the following:Support you Professionally: Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients.Support your Health & Well-being: flexible health and insurance options, including employer-paid pre-tax Health Savings Account, Employee Assistance Program, and complimentary dental and orthodontic treatments that help you and your family stay on track.Life Balance: Paid time off and holiday pay.Planning for the future: plan for the future with an industry-leading 401K retirement plan with matching company contributions.