Treatment Coordinator - Westrock Orthodontics

Rock Dental Brands; Hot Springs (AR); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Health benefits

401K with company match

Paid time off

Job summary

Rock Dental Brands is seeking a friendly and dynamic front-desk/patient coordinator to join our team at Hot Springs. You will engage with patients, present treatment options, discuss fees, and offer flexible payment plans to help families access care.

The role emphasizes excellent communication, attention to detail, and the ability to multitask in a fast-paced dental practice environment. A positive, team-oriented attitude is essential.

Qualifications

• Must have the ability to work well with the public.
• Excellent verbal and written communication skills are required.
• Excellent attention to detail
• Ability to multitask.
• Must have the drive to succeed in sales and to meet goals
• Excellent time management skills

Responsibilities

• Ensure the new patient/parent/guardian understands the treatment.
• Presents the fees for services and provides payment options to the client.
• Conveys a positive image of the practice.

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

We’re committed to bringing passion and customer focus to the business.

Responsibilities

• Ensure the new patient/parent/guardian understands the treatment.
• Presents the fees for services and provides payment options to the client.
• Conveys a positive image of the practice.

Qualifications

• Must have the ability to work well with the public.
• Excellent verbal and written communication skills are required.
• Excellent attention to detail
• Ability to multitask.
• Must have the drive to succeed in sales and to meet goals
• Excellent time management skills

Qualities needed to be successful in this role

Someone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs. Overall, someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind. If you offer all this and more, then we would love to meet you.

Total Rewards: You’ll be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed. We will also provide the following:

• Support you Professionally: Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients.
• Support your Health & Well-being: flexible health and insurance options, including employer-paid pre-tax Health Savings Account, Employee Assistance Program, and complimentary dental and orthodontic treatments that help you and your family stay on track.
• Life Balance: Paid time off and holiday pay.
• Planning for the future: plan for the future with an industry-leading 401K retirement plan with matching company contributions.